Strategic Client Relations Manager

GamaLearn; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

Medical Insurance

Accommodation allowance

Transportation allowance

Other variable allowances

Long service awards

End of service award as per UAE labor

Job summary

GamaLearn in the United Arab Emirates seeks a skilled account/sales professional to manage client relationships, identify new business opportunities, and advise on products or services that best fit client needs. The role involves building strong customer connections and driving revenue through upselling and renewals.

Excellent communication, relationship management and strategic thinking are required, along with cross-functional collaboration and a customer‑centric mindset.

Qualifications

• Bachelor's degree in Business Administration or equivalent.
• Minimum 3 years of proven experience in a similar role.
• Strong communication and listening skills.
• Masterful relationship building and relationship management.
• Good problem solving and decision making.
• Excellent time and project management.
• Strategic thinking and innovation.
• Foundational sales skills.
• Ability to collaborate cross-functionally.
• Ability to prioritise tasks and customer needs.

Responsibilities

• Aids in developing and maintaining strong customer relationships both within a company as well as with outside clients.
• Seek out new business opportunities for their clients while advising them on products or services that best fit their needs.
• Building positive relationships with customers.
• Assisting with generating new business.
• Identifying opportunities for greater profits.
• Understand customer needs and develop plans to address them properly.
• Identify key staff in client companies to cultivate profitable relationships.
• Resolve customer complaints quickly and effectively.
• Forward upselling and cross-selling opportunities to the sales team.
• Promote high-quality sales, supply and customer service processes.
• Aim to preserve customers and renew contracts.
• Approach potential customers to establish relationships.
• Gain solid knowledge of competitors.

Skills

Communication skills

Relationship building

Problem solving

Time management

Strategic thinking

Cross-functional collaboration

Prioritization

Customer-oriented mindset

Education

Bachelor's degree in Business Administration

Job description

GamaLearn in the United Arab Emirates seeks a skilled account/sales professional to manage client relationships, identify new business opportunities, and advise on products or services that best fit client needs. The role involves building strong customer connections and driving revenue through upselling and renewals.

Excellent communication, relationship management and strategic thinking are required, along with cross-functional collaboration and a customer‑centric mindset.