Store Supervisor

redfordrecruiters; United Arab Emirates; On-site; AED 44,640 - 66,960; Full time

Job summary

redfordrecruiters is looking for a professional Store Supervisor for their ladies’ fashion retail business in Al Ain, UAE. The successful candidate will oversee daily store operations, provide exceptional customer service, and manage cashier responsibilities.

Ideal applicants will have experience in retail sales, supervisory roles, and must be fluent in English with Arabic proficiency. This position offers a vibrant work environment in a growing retail sector.

Qualifications

• Fluent in English; Arabic speaking ability is mandatory.
• Previous UAE retail experience preferred.
• Strong customer service skills.

Responsibilities

• Supervise daily store operations and ensure customer satisfaction.
• Handle cashier responsibilities and balance daily cash collections.
• Promote new arrivals and upsell products.

Skills

Retail sales

Customer service

Cashier operations

POS system

Product merchandising

Job description

Overview

We are looking for a professional customer-focused and well-organized Store Supervisor to join our ladies fashion retail business specializing in Abayas, Kanduras, Women’s Tailoring, Perfumes, and Dukhoon client based in Al Ain, UAE. The successful candidate will supervise daily store operations, provide excellent customer service, handle cashier responsibilities, coordinate tailoring orders, and ensure a premium shopping experience.

Key Responsibilities

• Store Operations: Supervise daily operations, open and close store, ensure showroom cleanliness and visual attractiveness, monitor stock availability and coordinate replenishment, maintain product displays, support management in achieving sales targets.
• Customer Service: Welcome customers professionally, assist in selecting products, explain features, fabrics, sizes, tailoring options, pricing, handle inquiries via in person, WhatsApp, telephone, coordinate alterations, ensure customer satisfaction.
• Cashier Responsibilities: Process cash, card, digital payments, issue invoices and receipts, balance daily cash collections, maintain accurate sales records.
• Sales & Retail: Promote new arrivals and special collections, upsell perfumes, Dukhoon, accessories, tailoring services, build long-term relationships, assist in achieving monthly sales targets.
• Administrative Duties: Prepare daily sales reports, maintain customer & tailoring records, coordinate with tailors, report stock shortages and feedback to management.

Previous Experience

• Store Supervisor, Retail Supervisor, Sales Executive, Boutique Supervisor
• In one or more of the following: Abaya boutique, Kandura shop, Ladies fashion boutique, Perfume store, Dukhoon/Bakhoor retail, Tailoring shop.

Required Skills

• Languages: English (Good), Arabic (Required)
• Retail sales, customer service, cashier operations, POS system, inventory control, tailoring order coordination, product merchandising, complaint handling
• Microsoft Office (Basic)

Personal Attributes

• Excellent communication skills, professional appearance, friendly and welcoming personality, sales-oriented, honest and trustworthy
• Strong leadership, attention to detail, ability to multitask, organized and responsible, team player

Preferred Experience

• Experience in abaya retail, Kandura retail, Arabic fashion boutiques, luxury perfume stores, Dukhoon/Bakhoor shops, tailoring & alteration shops.

Candidate Requirements

• Fluent in English, Arabic speaking ability mandatory
• Previous UAE retail experience preferred
• Strong customer service skills, ability to work split shifts, immediate joiners preferred