Store Operations Lead — Inventory & Customer Experience

Shamal; Dubai; On-site; AED 28,000 - 50,000; Full time

Job summary

Shamal Holding, under the Skydive Dubai umbrella, seeks a retail store supervisor to manage daily operations, stock, and customer service at the Dubai shop. You will oversee inventory, assist customers, and handle POS transactions to ensure smooth store performance.

The role requires 2 years of storekeeping experience, a diploma or bachelor’s degree, and a driving license for inter-shop commuting. Working on-site in Dubai with responsibilities across sales and merchandising.

Qualifications

• Two years of experience in storekeeping, inventory control, and recordkeeping.
• Bachelor’s or Diploma with ability to commute between Palm & the desert shop.
• Driving license required.

Responsibilities

• Receiving, processing, and organizing shipments and deliveries.
• Restocking items and maintaining organized sales floor.
• Assisting customers in locating items and informing them of promotions.
• Processing payments using the shop's POS system.
• Performing end-of-day cleaning duties.
• Addressing customer complaints professionally.
• Conducting price audits to identify discrepancies.
• Stocking of operational materials and supplies.

Skills

Customer service

Inventory control

Cash handling

POS system

Education

Bachelor’s / Diploma

Tools

POS system

Job description

Shamal Holding, under the Skydive Dubai umbrella, seeks a retail store supervisor to manage daily operations, stock, and customer service at the Dubai shop. You will oversee inventory, assist customers, and handle POS transactions to ensure smooth store performance.

The role requires 2 years of storekeeping experience, a diploma or bachelor’s degree, and a driving license for inter-shop commuting. Working on-site in Dubai with responsibilities across sales and merchandising.