Store Operations Lead - Assistant Manager

Talk Africa NG; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Talk Africa NG in Abu Dhabi is seeking a dedicated Store Supervisor to assist the Store Manager in daily operations, supervise staff, manage inventory, and ensure excellent customer service. You will help implement sales strategies, monitor performance, and ensure store standards are consistently met.

The role requires strong leadership, organizational skills, and the ability to work flexible hours, including weekends and public holidays.

Qualifications

• Must have leadership and supervisory experience in retail or store operations.
• Strong customer service and communication skills are required.
• Ability to monitor sales, manage inventory, and maintain store standards.

Responsibilities

• Oversee daily store operations in absence of Store Manager.
• Supervise and guide staff to complete tasks accurately and on time.
• Coordinate staff schedules, attendance, and daily activities.
• Monitor staff performance and customer service standards.
• Support sales strategies and motivate the team to hit targets.
• Track daily sales, identify trends, and suggest improvements.
• Assist customers with inquiries, purchases and requests.
• Handle complaints professionally and promptly.
• Assist with inventory control: stock replenishment, transfers, and stocktakes.
• Ensure accurate recording of stock movements and proper inventory control.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Customer service

Time management

POS systems

Inventory management software

MS Office/Google Workspace

Education

Diploma or Bachelor's degree in Business Administration / Retail Management / Marketing

Tools

POS systems

Inventory management software

MS Office / Google Workspace

Job description

Talk Africa NG in Abu Dhabi is seeking a dedicated Store Supervisor to assist the Store Manager in daily operations, supervise staff, manage inventory, and ensure excellent customer service. You will help implement sales strategies, monitor performance, and ensure store standards are consistently met.

The role requires strong leadership, organizational skills, and the ability to work flexible hours, including weekends and public holidays.