Store Manager Retail Fashion UAE

Al-Futtaim Automotive; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading automotive retail firm in Dubai is seeking a Store Manager responsible for driving sales performance and customer satisfaction. The ideal candidate will have at least two years of experience in a similar role, with strong skills in sales, marketing, and operations. This role requires excellent leadership ability to train and develop a high-performing team to meet store goals. Competitive benefits and growth opportunities are available.

Qualifications

• Minimum two years of Store Manager experience with a proven track record.
• Good command of business English (written and verbal).
• Strong level of numeracy & literacy.

Responsibilities

• Train and develop staff to improve performance.
• Ensure excellent customer service consistently.
• Drive store profitability and sales growth.
• Control company assets and ensure compliance with policies.

Skills

Sales

Customer Service

Marketing

Operations

Retail Management

Education

High school education or equivalent

Tools

Outlook

Excel

SAP

Job description

Overview

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

What You Will Do

People Development / HR

• Networks, supports recruiting, hiring, developing and retaining high-quality management and associates to fill store profiles and succession planning.
• Leads by example, trains, develops, and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
• Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.

Customer Experience / Sales

• Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching, and follow-up with the team.
• Maintains visibility and leads by example on the selling floor to answer customer questions and support all selling functions.
• Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion.
• Creates and executes strategies to maximize store sales and control expenses.

Operational Effectiveness

• Controls company assets by meeting all loss prevention measures (inventory management, stock movements, sales, returns, exchanges, store maintenance, etc.).
• Executes and complies with all company policies and store procedures.

Required Skills To Be Successful

• Extensive experience in Sales, Marketing and Operations and working in the retail / brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation and impacts of potential threats and competitors.

What Equips You For The Role

Minimum Qualification And Knowledge

Education : High school education or equivalent preferred

Minimum Experience

Minimum two years of Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.

Job-Specific / Technical Skills Required To Complete The Tasks

• Good command of business English (written and verbal)
• Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
• Strong level of numeracy & literacy
• Some heavy lifting
• Scheduled shifts may require standing for a minimum of eight hours
• Strong Customer Service

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as a leader in Retail across the Middle East, Africa & Asia over the past 30 years. Partnerships include IKEA, ACE, Toys R Us, the Inditex Group (Zara, Mango, Bershka, P&B), and Marks and Spencer’s. We aim to recruit the best talent from diverse backgrounds to challenge and develop our workforce across 12 countries and over 100 nationalities.