Stewarding Manager-Kitchen Stewards

Wynn Al Marjan Island; Dubai; On-site; AED 201,000 - 335,000; Full time

Benefits offered by this job

Healthcare package

Excellent leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a Stewarding Manager to lead the Campus, Logistics Centre and employee dining operations within the resort. You will oversee rosters, ensure HACCP compliance, manage maintenance programs and coordinate with stewarding, culinary and service teams to uphold hotel standards.

The ideal candidate has at least 5 years in a leadership role in a 5-star hotel or integrated resort, with strong knowledge of cleaning chemicals, MS Office and hotel systems.

Qualifications

• Minimum education: secondary school; higher credentials are an asset.
• Minimum age 21 years due to gaming/regulatory requirements.
• 5+ years in a leadership role in a 5-star hotel or integrated resort, 4+ years in stewarding operations.
• Knowledge of cleaning chemicals handling and storage.
• Proficiency in MS Office and hotel operating systems.
• HACCP/ServeSafe certification is a plus.
• Fluency in English required; additional languages are an asset.

Responsibilities

• Oversee day-to-day operations of the Campus, Logistics Centre, and employee dining facilities.
• Manage departmental rosters for Campus and Academy.
• Lead maintenance and cleaning programs to maintain F&B areas and records.
• Coordinate training with Training Manager and ensure health/fire dept compliance.
• Enforce cleanliness and hygiene standards per HACCP standards.
• Assist in recruiting and supervising Stewards; coach and evaluate staff.

Skills

Leadership experience

English fluency

Communication skills

Organizational skills

Payroll systems familiarity

Microsoft Office

Education

Secondary education

Hospitality degree (asset)

Tools

Maximo

BirchStreet

Time Manager

Job description

Job Description:

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is currently seeking a Stewarding Manager to join the resort’s Kitchen Stewards team.

Responsibilities

• Oversee day-to-day operations of the Campus, Logistics Centre, and resort employee dining facilities.
• Manage departmental rosters for the Campus and Academy.
• Proficiently operate Food & Beverage management systems including Maximo, Time Manager, Virtual Roster, communication platforms, and other relevant software required for daily operations.
• Manage departmental and team member performance, ensuring guests receive prompt and courteous service and all operational areas meet resort standards and policies.
• Foster efficient working relationships between the stewarding, culinary, and service teams to ensure seamless daily operations and product delivery.
• Lead the Preventive Maintenance and deep cleaning programs to maintain Food & Beverage areas, ensuring accurate recordkeeping.
• Assist and support the Executive Director Back of House in planning and overseeing kitchen cleanliness and sanitation activities.
• Schedule and conduct daily kitchen inspections to ensure compliance with health and fire department regulations.
• Arrange and oversee maintenance of all banquet equipment, both stationary and portable.
• Maintain inventory control and procure equipment and supplies to support Catering and Culinary Departments within budget.
• Assist outlet chefs with setup and teardown activities.
• Handle administrative tasks and scheduling.
• Perform duties assigned by the Executive Director Back of House and assume responsibilities in their absence.
• Support banquet plate-ups, transport, and stock management; assist chefs and kitchen staff with various tasks and coordinate with other departments to meet service needs.
• Enforce strict cleanliness and hygiene standards in all food preparation and service areas, adhering to HACCP protocols and local regulations.
• Assist in recruiting new team members.
• Conduct training on the correct use, handling, and storage of cleaning chemicals.
• Schedule rosters and align manpower with business demands.
• Delegate duties and tasks fairly and equitably among team members.
• Provide supervision, direction, and leadership to Stewards to achieve departmental goals.
• Coach, motivate, counsel, and evaluate staff performance.
• Conduct daily briefings and disseminate company information to team members.
• Identify and correct deviations from stewarding procedures promptly through on-the-job training
• Coordinate training sessions and refresher courses in coordination with the Training Manager.
• Promote a work environment where employees feel valued, appreciated, involved, equal, and safe.
• Interact professionally and positively with department and company team members, management, and contractors.
• Encourage strong relationships, promote team spirit, and ensure effective two-way and multicultural communication.
• Adhere to company policies and procedures and comply with the Code of Conduct.
• Maintain a well-mannered and well-groomed appearance at all times, in accordance with department and company standards.
• Follow health and safety standards and strive for continuous improvement to prevent health and injury hazards.
• Participate in the company recycling program and maintain strict discipline to reduce, reuse, and recycle wherever possible.
• Assist in analyzing and controlling costs related to cleaning supplies, equipment breakage, and silverware loss, implementing measures to reduce waste.
• Demonstrate familiarity with health, safety, food sanitation, and HACCP standards.
• Responsibilities include conducting risk assessments, monitoring risk levels, ensuring regulatory compliance, and reporting findings to senior management.
• Any other duty as assigned.

About You

The ideal candidate for this position will have the following experience and qualifications:

• The minimum educational qualification required is completion of secondary school; higher academic credentials are considered an asset.
• Due to gaming operations and associated regulatory requirements, the minimum age for employment is 21 years.
• Minimum of 5 years of experience in a leadership role within the 5-star hotel industry or integrated resort, of which at least 4 years must be in stewarding operations across multi-outlet or chain food and beverage environments.
• Knowledge of the correct use, handling, and storage of cleaning chemicals.
• Proficiency in MS Office and hotel operating systems.
• HACCP certification is an advantage.
• ServeSafe certification is an advantage.
• Basic food safety knowledge is compulsory.
• Strong communication and organizational skills.
• Positive attitude and strong work ethic.
• Physically fit and capable of cleaning high areas, handling large equipment, and heavy lifting.
• Good interpersonal skills.
• Team player who responds quickly to demands and thrives in a high-pressure work environment.
• Flexible with work schedules and able to work in shifts based on business needs.
• Fluency in English is essential; proficiency in additional languages is considered an asset.
• Experience with payroll systems such as Time Manager or equivalent.
• Familiarity with BirchStreet or other purchasing systems is an advantage.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.