Staff Solutions Engineer (Dubai)

Kong; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

Kong is seeking a seasoned Solutions Engineer to support Enterprise and Strategic UAE accounts. You will align with the Account Executive team, lead technical cycles, and help customers realize value from Kong API Management and connectivity solutions.

You will engage in discovery, demos, PoCs, and production onboarding, coordinating with product and engineering teams to ensure success across assigned accounts.

Qualifications

• 7+ years of pre-sales Solution Engineering or relevant experience in SaaS/Open-source/Enterprise software.
• Experience with Open-source technology and API management concepts.
• Ability to present and lead discussions with C-level executives and product teams.

Responsibilities

• Support field sales in demonstrating Kong API Management & Connectivity value to customers.
• Grow trusted relationships across the full sales lifecycle from discovery to production.

Skills

Solution engineering

Pre-sales

Open-source tech

API management

Cloud computing

Executive presentation

Tools

Docker

Kubernetes

NGINX

AWS

Postgres

Cassandra

Job description

Are you ready to unlock intelligence? Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About The Role

As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the UAE region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!

What You'll Do

• Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
• Support PoCs throughout the entire evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
• And any additional tasks required by manager.

What You'll Bring

• 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
• Experience working with Open-source technology.
• Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
• Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
• Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus Points

• Previous experience with API Gateway or Service Mesh is preferred.
• Experience with Docker or Kubernetes.
• Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
• Fluency working on Linux OSes.
• Familiarity with DevOps and CD/CI pipeline.
• Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

About Kong

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.