Senior Solutions Engineer, API Management (Enterprise UAE)

Kong; Dubai; On-site; AED 350,000 - 700,000; Full time

Job summary

Kong Inc., the AI Connectivity Company, is seeking a Solution Engineer to join our UAE sales team in Dubai. You will align with Account Executives and lead the technical sale cycle for Enterprise & Strategic accounts in the UAE region, driving adoption of Kong's API Management & Connectivity platform.

You will support field sales, run PoCs, onboard customers, train teams, and collaborate with product and engineering to deliver 100% customer satisfaction.

Qualifications

• 7+ years of pre-sales Solution Engineering or equivalent experience in SaaS/Open-source/Enterprise software.
• Experience working with Open-source technology.
• Foundational knowledge of API Management & Integration and cloud trends.
• Confident in presenting to C-level executives, Product Managers and Engineers.
• Enthusiasm for working in a fast-paced startup culture.

Responsibilities

• Support field sales in illustrating the value of Kong API Management & Connectivity solutions.
• Grow trusted client relationships across the sales lifecycle from discovery to production.
• Support PoCs throughout the evaluation process.
• Onboard and train new customers and develop revenue with existing accounts.
• Coordinate with support, product, and engineering to prioritize customer needs and ensure satisfaction.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in lead generation activities such as blogs, webinars and events.
• Handle any additional tasks assigned by the manager.

Skills

Open-source tech

API Management

Executive communication

Startup culture

Tools

Docker

Kubernetes

Job description

Kong Inc., the AI Connectivity Company, is seeking a Solution Engineer to join our UAE sales team in Dubai. You will align with Account Executives and lead the technical sale cycle for Enterprise & Strategic accounts in the UAE region, driving adoption of Kong's API Management & Connectivity platform.

You will support field sales, run PoCs, onboard customers, train teams, and collaborate with product and engineering to deliver 100% customer satisfaction.