Immigration & Visa Case Officer

Confidential; Dubai; On-site; AED 134,000 - 234,000; Full time

Benefits offered by this job

Professional growth opportunities

Work on international immigration

Job summary

Confidential is seeking an experienced Immigration Visa Case Officer to join our Dubai team. The role covers end-to-end visa processing for Schengen, Canada, Australia, New Zealand, and other residency programs, with a strong focus on documentation accuracy and client liaison.

You will manage online application portals, coordinate biometrics and medicals, prepare cover letters and explainers, monitor progress, and ensure strict timelines while staying updated on changing immigration rules and

Qualifications

• Minimum 2 years of experience in immigration visa processing or travel consultancy.
• Proven experience with visa filing and immigration documentation.
• Strong knowledge of Schengen visa processing and online portals.

Responsibilities

• Handle end-to-end visa and immigration application processes.
• Prepare and complete visa PR and residency forms accurately.
• Check and verify client documents according to requirements.
• Prepare complete application files and supporting documentation.
• Coordinate with clients for required documents and information.
• Manage online immigration portals and visa application systems.
• Coordinate biometrics, medicals, appointments and submissions.
• Prepare cover letters, statements of explanation, and other paperwork.
• Monitor progress and provide timely updates to clients.
• Stay updated with changes in immigration rules and procedures.

Skills

Attention to detail

Excellent communication

Multitasking

Client coordination

Tools

MS Office Word

MS Excel

Email management

Job description

We are looking for an experienced Immigration Visa Case Officer and ask to join our team in Dubai.

Key Responsibilities

• Handle end-to-end visa and immigration application processes
• Prepare and complete visa PR and residency application forms accurately
• Check and verify client documents according to the latest requirements
• Prepare complete application files and supporting documentation
• Handle Schengen visa applications for multiple countries
• Handle Canada PR and immigration applications
• Handle Australia PR and immigration applications
• Handle New Zealand visa and residency applications
• Assist with European Schengen residency applications
• Coordinate with clients for required documents, corrections and additional information
• Manage online immigration portals and visa application systems
• Coordinate biometrics, medical examinations, appointments and document submissions
• Prepare supporting documents such as cover letters, statements letters of explanation, employment documents, travel itineraries, financial documents and other case-specific paperwork
• Monitor application progress and provide timely updates to clients
• Respond to requests for additional documents or information
• Maintain accurate case files, records and application trackers
• Stay updated with changes in immigration rules, visa requirements and application procedures

Requirements

• Minimum 2 years of relevant experience in immigration visa processing travel consultancy or a similar field
• Proven experience in visa filing and immigration documentation
• Strong knowledge of Schengen visa processing
• Experience with Canada, Australia and New Zealand immigration PR applications is highly desirable
• Experience with European residency or long-term visa applications is an advantage
• Strong knowledge of online application portals and document requirements
• Excellent attention to detail and document-checking skills
• Good written and verbal communication skills
• Ability to independently manage multiple client cases and deadlines
• Good knowledge of MS Office Word Excel and email
• UAE-based immigration visa consultancy experience is preferred

Preferred Experience

• Canada PR
• Australia PR
• New Zealand Residency
• Schengen Visa
• European Residency
• Skilled Migration
• Work Visas
• Student Visas
• Visitor Visas

What We Offer

• Salary based on experience and knowledge
• Professional and growth-oriented work environment
• Opportunity to work on multiple international immigration programs
• Canada PR
• Australia PR
• New Zealand Residency
• Schengen Visa
• European Residency
• Skilled Migration
• Work Visas
• Student Visas
• Visitor Visas