Spa Therapist - Elevate Guests with Expert Treatments

Accor; Dubai; On-site; AED 68,000 - 105,000; Full time

Job summary

Accor Dubai is seeking a professional Spa Therapist to deliver a range of treatments, from massages to facials, and tailor experiences to guest needs. You will maintain pristine treatment rooms and uphold safety and hygiene standards.

Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations, while collaborating with wellness and operations teams to deliver an elevated guest experience in a luxury hotel setting.

Qualifications

• Certified as Spa Therapist
• 2-5 years of experience in the hotel industry
• Good English communication skills
• Pleasing personality and a focused individual
• Able to handle pressure and multi-task

Responsibilities

• Provide a variety of spa treatments including massages, facials, body scrubs, wraps and other services tailored to guest needs
• Maintain a deep understanding of therapies and recommend appropriate treatments based on client preferences and concerns
• Prepare treatment rooms before and after each session ensuring cleanliness and readiness
• Monitor and maintain spa supplies and equipment, report needs to the relevant team
• Collaborate with wellness and operations teams to create an elevated guest experience
• Observe brand operating standards and CSR initiatives organized by the Hotel
• Follow safety and sanitation protocols to maintain high cleanliness standards
• Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations
• Participate in training sessions and team meetings to enhance skills and align with hotel standards

Skills

Spa Treatments

Customer service

English communication

Team collaboration

Pressure handling

Multi-tasking

Job description

Accor Dubai is seeking a professional Spa Therapist to deliver a range of treatments, from massages to facials, and tailor experiences to guest needs. You will maintain pristine treatment rooms and uphold safety and hygiene standards.

Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations, while collaborating with wellness and operations teams to deliver an elevated guest experience in a luxury hotel setting.