Spa Attendant

SOFITEL; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Spa Host to welcome guests and ensure a comfortable experience. Responsibilities include providing tours, supporting therapists, and maintaining a clean environment. Ideal candidates have hospitality experience and excellent communication skills. Flexibility for varied shifts is also required.

Qualifications

• Previous experience in hospitality or spa environment preferred.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Welcome guests warmly and provide tours of the spa facilities.
• Maintain a clean and organized environment in all spa areas.
• Support spa therapists and team members to ensure seamless service.
• Assist with inventory control and restocking of spa supplies.

Skills

Excellent interpersonal and communication skills

Strong attention to detail

Ability to multitask

Warm and friendly demeanor

Job description

Overview

Welcome guests warmly, provide tours of the spa facilities, and offer personalized assistance throughout their visit.

Responsibilities

• Welcome guests warmly, provide tours of the spa facilities, and offer personalized assistance throughout their visit.
• Anticipate guest needs and provide thoughtful, attentive service to ensure an exceptional spa experience.
• Escort guests to treatment areas and ensure they are comfortable and well-informed about their services.
• Maintain a clean, organized, and well-stocked environment in all spa areas, including locker rooms and relaxation lounges.
• Act as a host in the locker room and relaxation areas, serving refreshments, offering amenities, and ensuring guest comfort.
• Prepare treatment rooms in accordance with established guidelines and Standard Operating Procedures (SOPs).
• Monitor spa ambiance, ensuring appropriate temperature, lighting, music, and overall atmosphere.
• Support spa therapists and team members to ensure seamless service delivery and guest satisfaction.
• Assist with inventory control and restocking of spa supplies and retail products.
• Report maintenance issues or equipment malfunctions promptly to management.
• Participate in ongoing training and stay updated on spa services, promotions, and wellness trends.
• Help implement spa promotions and support special events.
• Maintain accurate guest records to personalize future visits.
• Follow all health, safety, and sanitation guidelines to ensure a safe and hygienic environment.
• Perform daily opening and closing duties to prepare the spa for smooth operation.

Qualifications

• Previous experience in hospitality or spa environment preferred
• Excellent interpersonal and communication skills
• Strong attention to detail and cleanliness
• Ability to multitask and remain calm in a fast-paced environment
• A warm, friendly demeanor with a passion for guest service
• Flexibility to work evenings, weekends, and holidays as needed