Sommelier Supervisor

The Arts Club Dubai; Dubai; On-site; AED 50,000 - 75,000; Full time

Job summary

The Arts Club Dubai is searching for a Sommelier Supervisor to deliver an exceptional wine experience for members and guests. This role includes supervising wine service operations, managing the sommelier team, and ensuring quality in service.

The ideal candidate will have a minimum of 3 years' experience in luxury settings, excellent English proficiency, and expertise in pairing food and wine. You'll control stock, manage wine listings, and uphold the Club's standards.

Qualifications

• Minimum 3 years experience in a similar role in luxury hotels or fine dining restaurants.
• Excellent level of English, written and spoken.
• Ability to work long shifts and stand for extended periods.

Responsibilities

• Support managing and leading wine sales and revenue.
• Control and manage stock and wine orders.
• Review and analyze sales for profitability.
• Ensure wine list is up to date.
• Handle wine-related requests and complaints.
• Monitor and manage glassware condition.
• Assist in developing wine marketing strategy.
• Keep operating costs to a minimum.

Skills

Wine sales and revenue management

Stock management and inventory control

Food and wine pairing

Organizational skills

Team management

Communication skills

Integrity and confidentiality

Self-motivation

Education

Internationally recognized professional certification

Job description

The Sommelier Supervisor supports the Head and Assistant Head Sommelier in delivering an exceptional wine experience for members and guests. The role focuses on supervising daily wine service operations, guiding the sommelier team and upholding The Arts Club's standards of excellence in service and attention to detail.

WHAT WILL YOU DO

• Support with managing and leading wine sales and revenue for the entire restaurant beverages operation whilst motivating and driving the team in a positive manner.
• Control and manage stock, wine orders, listings, par levels, corked wines, wastages and comps.
• Review and analyze sales to ensure stock rotation and profitability remains within targets.
• Ensure the wine list is up to date at all times with correct vintages.
• Handle requests, enquiries and complaints regarding wine and take appropriate action.
• Monitor and manage all glassware to ensure that all stock is maintained in an appropriate condition.
• Participate in planning and developing the overall restaurant's wines marketing strategy in liaison with other departments.
• Assist with keeping operating costs to a minimum by efficient and responsible use of resources such as glassware and other equipment.

QUALIFICATIONS

• Minimum 3 years experience in a similar role in luxury hotels or fine dining restaurants.
• Internationally recognized professional certification.
• Excellent level of English, written and spoken.
• Ability to recommend food and wine pairings.
• Strong organisational and time management skills with a high degree of flexibility.
• Excellent team management, communication and listening skills.
• Demonstrate integrity in all dealings and maintain a high level of confidentiality.
• Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement.
• Ability to work long shifts and stand for extended periods of time.