Head Sommelier - Lobby Lounge

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 335,000 - 670,000; Full time

Benefits offered by this job

Healthcare package

Life insurance

Leave policy

Incentive programs

Career development

Job summary

Wynn Al Marjan Island is seeking a Head Sommelier-Lobby Lounge to join the resort's Beverage team. Lead the wine program, act as a brand ambassador, and develop wine lists and tastings for members and guests.

The role requires extensive wine knowledge, leadership, and a commitment to exceptional guest service. Fluency in English is essential, and CMS or WSET certifications are strongly preferred. Attractive benefits include healthcare, life insurance, and incentive programs.

Qualifications

• Must have extensive wine knowledge and luxury service excellence.
• Proven leadership experience in training and mentoring staff.
• Strong customer-facing skills and ability to upsell premium selections.

Responsibilities

• Lead and uphold Wynn Al Marjan Island values, wine program standards, and service excellence across the sommelier team.
• Act as a Wynn brand ambassador, building relationships with guests and partners.
• Collaborate with Administrative Wine Team and Membership Team on wine sales initiatives and growth opportunities.
• Oversee wine list development, team knowledge, and safety compliance.
• Provide expert wine recommendations and personalized experiences for members and guests.

Skills

Wine knowledge

Leadership

Customer service

Training

Upselling

Tools

POS systems

Job description

About Wynn Al Marjan Island

Wynn Al Marjan Island will be the first integrated resort in the UAE Set to open in 2027 the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah The resort will offer 1 530 rooms and suites 22 restaurants lounges and bars a theater and a beach club It will feature multiple swimming and wading pools water features a five-star spa a salon a shopping promenade and a celebrations and events center

About the Position

Wynn Al Marjan Island is currently seeking a Head Sommelier-Lobby Lounge to join the resort s Beverage team

The primary duties and responsibilities of this role are

• Lead and uphold Wynn Al Marjan Island values wine program standards and service excellence across the sommelier team
• Act as a Wynn brand ambassador building positive relationships with employees members guests and business partners
• Collaborate with the Administrative Wine Team and Membership Team to support projects wine sales initiatives and business growth opportunities
• Oversee wine list development team knowledge and adherence to luxury wine service standards and safety requirements
• Provide expert wine recommendations and personalized experiences tailored to members and guests preferences
• Plan and lead wine tastings educational seminars team training sessions and pre-shift briefings to enhance engagement and knowledge
• Continuously develop wine expertise support operational excellence and perform additional leadership responsibilities as required
• Provide clear and accurate information regarding opening hours dress codes location menu options availability and venue policies
• Ensure all guest-facing materials are clean accurate and appropriately presented
• Coordinate closely with the restaurant management service culinary bar and security teams to support smooth daily operations

Benefits

• We offer an attractive salary paid in Dirhams AED the local currency of the UAE In addition we offer an excellent leave policy a healthcare package and as well as life insurance incentive programs and other employee benefits The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts among the most renowned and celebrated brands in the global hospitality industry
• Minimum age requirement is 21 years due to regulatory standards and alcohol service laws.
• Minimum of 3 5 years of sommelier experience in a luxury hotel, fine-dining restaurant, or integrated resort.
• Certified Sommelier accreditation from a recognized institution (e.g., Court of Master Sommeliers, WSET) is strongly preferred.
• Extensive knowledge of global wine regions, varietals, vintages, and food pairing principles.
• Proven ability to curate wine lists, manage cellar inventory, and maintain par levels.
• Demonstrated leadership in training and mentoring junior sommeliers and service staff.
• Strong understanding of wine storage, handling, and service techniques.
• Excellent customer service and interpersonal communication skills.
• Skilled in conducting wine tastings, upselling premium selections, and enhancing guest experience.
• Proficient in POS systems and handling cash or card transactions.
• Fluent in English; additional language skills are considered an asset.
• Flexible with work schedules and able to lead shifts based on business needs.
• Positive attitude, strong work ethic, and a passion for wine and hospitality.