Sneaker Maker The Grove

Golden Goose; Abu Dhabi; In loco; AED 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Golden Goose in Abu Dhabi—The Grove is seeking a passionate talent to build our customer experience with a focus on co-creation and personalized service. The role centers on transforming GG items into distinctive pieces that reflect client needs and identity.

The Sneaker Maker will guide clients through a unique co-creation journey, support sales goals, ensure GDPR compliance, and use tools like Golden App, Sales Force, Xstore and Stealth to enhance engagement.

Competenze

• Fluency in English; other languages are a plus.
• Retail or customer service experience is advantageous.
• Strong problem solving and time management skills.
• Artistic drawing skills with marker, watercolor, acrylic; basic sewing.
• Empathy, clear communication and teamwork.

Mansioni

• Co-create personalized GG products with clients using drawing/illustration.
• Guide clients through a unique co-creation experience in-store.
• Support sales through cross-selling and upselling; assist with pre/post-sale activities.
• Register customers on Golden App for segmentation and profiling.
• Maintain co-creation area per visual merchandising standards.
• Assist with opening/closing, inventory, GDPR and health & safety compliance.
• Utilize Golden App, Sales Force, Xstore, Stealth to enhance processes.

Conoscenze

Fluent English

Sales experience

Problem solving

Time management

Empathy

Communication

Team attitude

Flexibility

Artistic skills

Hand-drawing

Basic sewing

Formazione

High school degree (design field preferable)

Strumenti

Golden App

Sales Force

Xstore

Stealth

Descrizione del lavoro

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

Description

We are looking for a passionate talent to build our customer experience.

MISSION

The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.

Essential Duties And Responsibilities

• Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;
• Guide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store;
• Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations;
• Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
• Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards;
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Key Requirements

• Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
• Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus.
• Problem solving and time management skills
• Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
• Empathy, solid communication and interpersonal skills, strong team attitudes
• Flexibility to adapt to the evolving needs of the business and our customers.
• High school degree at least (design field is preferable)

Location: Abu Dhabi The Grove

Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you. For details on how we process your personal data, please refer to our Privacy Policy: https://iaagmj.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/GG/pages/20039 Should you need any futher information, please feel free to get in touch [e-mail].

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.