Sales Assistant The Grove

Golden Goose; Abu Dhabi; On-site; AED 90,000 - 150,000; Full time

Job summary

Golden Goose in Abu Dhabi is seeking a Sales Assistant (Style Maker) to welcome clients and craft complete, personalized Golden looks. You will explain heritage and values, while delivering a high level of service and building lasting client relationships.

The role emphasizes omnichannel engagement, product knowledge, store presentation, and alignment with GDPR and health & safety standards. Fluency in English is mandatory and 1–3 years in luxury retail is preferred.

Qualifications

• Fluency in English is required; additional languages are a plus.
• 1–3 years of relevant experience in luxury retail.
• Self-motivation with positive attitude and professional selling techniques.
• Strong presentation, interpersonal and communication skills.
• Ability to monitor industry trends and understand local market (online and offline).
• Flexible to evolving business needs and a strong team player.

Responsibilities

• Assist customers in expressing their personality through dream looks and contribute to store success.
• Engage in the sales process by providing product insights and suggesting add-ons and cross-sells.
• Cultivate relationships with clients using omnichannel approaches and personalized offers.
• Contribute to store presentation and ensure visual standards align with brand image.
• Support store operations including opening/closing, inventory and compliance with GDPR and health & safety.
• Utilize IT and digital tools to enhance engagement (Golden App, Salesforce, Xstore, Stealth).

Skills

English fluency

Luxury retail experience

Customer engagement

Sales techniques

Job description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

Description

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

Essential Duties And Responsibilities

• Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
• Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
• Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
• Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Key Requirements

• Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce
• Minimum 1-3 Years Of Relevant Experience In Luxury Retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)
• Flexibility to adapt to the evolving needs of the business and our customers
• Strong team player

Location: Abu Dhabi The Grove

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We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.