Job Description
Oversee remote site/camp operations, ensuring efficient service delivery, client satisfaction, cost control, and compliance with company standards, HACCP requirements, and contractual obligations.
Key Duties And Responsibilities
- Manage daily site operations, including catering, housekeeping, accommodation, and manpower.
- Ensure compliance with client requirements, contractual obligations, company policies, and operational standards.
- Ensure implementation and compliance with HACCP (Hazard Analysis and Critical Control Points) principles, food safety procedures, and hygiene standards.
- Monitor food quality, food storage, temperature control, food handling, and preparation practices to ensure food safety.
- Conduct regular food safety and hygiene inspections, maintain HACCP records, and implement corrective actions for identified non-conformities.
- Maintain client relationships, address concerns, and ensure service quality.
- Manage staff scheduling, attendance, overtime, discipline, and training, including food safety and HACCP awareness.
- Monitor stock levels, inventory, requisitions, and equipment maintenance.
- Control food, non-food, payroll, and operational costs within approved budgets.
- Conduct regular site inspections and ensure compliance with health, safety, and food safety requirements.
- Maintain accurate operational, attendance, payroll, inventory, financial, and HACCP documentation.
- Coordinate with the Contracts Manager, HR, QHSE, and other departments to ensure smooth operations and compliance with company and client requirements.
Job Requirements
- Bachelor's degree or diploma in Hospitality Management, Catering, Business Administration, or a related field.
- Relevant experience in site management within catering, remote camps, hospitality, or facilities management.
- Experience in managing large teams, client relationships, budgets, and inventory.
- Sound knowledge of food safety, hygiene, HACCP principles, health and safety, and contract compliance.
- Ability to implement food safety controls, maintain HACCP documentation, and manage corrective actions.
- Good communication, leadership, planning, and problem-solving skills.
- Proficiency in MS Office and operational reporting systems.
- Ability to manage remote site operations and work in a demanding environment.