SIRA-Licensed Luxury Security Officer | Guest Care

The Arts Club Dubai; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

The Arts Club Dubai is seeking a Security Officer to support Security Managers in protecting members, guests, colleagues and property. You will monitor, patrol, respond to incidents and maintain high security and wellbeing standards while delivering exceptional customer service.

Responsibilities include managing access, verifying IDs, responding to alarms, attending to emergencies, and preparing incident reports.

Qualifications

• SIRA License or Certificate is a mandatory requirement for the role.
• Higher Secondary Education or equivalent is required.
• Minimum 2 years of security experience in luxury hospitality.
• Fluent English; other languages desirable.
• First aid and CPR knowledge is advantageous.
• Professionalism and composure under pressure.
• Customer service focus for staff and members.
• Ability to engage with diverse people at different social levels.

Responsibilities

• Manage entry and exit points to allow access only to authorized personnel and visitors.
• Verify IDs and credentials for entrants.
• Respond promptly to alarms, emergencies and disturbances.
• Handle incidents such as theft or trespassing with appropriate action.
• Provide first aid during medical emergencies until professionals arrive.
• Maintain detailed records of daily activities, incidents and breaches.
• Submit incident reports to management and law enforcement when necessary.
• Conduct routine safety inspections to identify hazards.
• Ensure compliance with policies, procedures and legal requirements.
• Assist members and guests with directions and information.
• Address inquiries in a professional, courteous manner.
• Deter security threats through visible presence and vigilance.
• Coordinate with local authorities and emergency services as required.
• Assist investigations of security breaches or criminal activities on premises.

Skills

Communication skills

First Aid and CPR

Professionalism

Customer service

Social interaction

Personal responsibility

Education

Higher Secondary Education

SIRA License or Certificate

Job description

The Arts Club Dubai is seeking a Security Officer to support Security Managers in protecting members, guests, colleagues and property. You will monitor, patrol, respond to incidents and maintain high security and wellbeing standards while delivering exceptional customer service.

Responsibilities include managing access, verifying IDs, responding to alarms, attending to emergencies, and preparing incident reports.