Luxury Hospitality Security Officer - VIP Guest Safety

The Arts Club Dubai; Dubai; Hybrid; AED 60,000 - 90,000; Full time

Job summary

The Arts Club Dubai is seeking a Security Officer to support the Security Managers in protecting members, guests and staff while upholding club policies. You will monitor, patrol, and respond to incidents, delivering exceptional customer service and maintaining high safety standards.

The role requires a SIRA license, at least 2 years in luxury hospitality security, and strong English communication. Professionalism and a proactive attitude are essential for success in this environment.

Qualifications

• SIRA license or certificate is mandatory for the role.
• Higher secondary education or equivalent required.
• Minimum 2 years of security experience in luxury hospitality.
• Strong English communication; other languages desirable.
• First aid and CPR knowledge is advantageous.
• Maintain composure, professionalism and customer service focus.
• Ability to engage with people from diverse backgrounds.

Responsibilities

• Manage entry and exit points, granting access to authorized personnel and visitors.
• Verify identification and credentials of individuals entering the premises.
• Respond promptly to alarms, emergencies and disturbances.
• Take action to handle theft, trespassing or other security violations.
• Provide first aid or assist during medical emergencies until help arrives.
• Maintain detailed records of daily activities, incidents, and breaches.
• Prepare and submit incident reports to management and authorities when necessary.
• Conduct routine inspections to identify safety hazards.
• Ensure compliance with policies, procedures and legal requirements.
• Assist members, guests and artisans with directions and information.
• Address inquiries and concerns in a professional and courteous manner.
• Deter threats through visible presence and vigilance.
• Coordinate with local authorities and emergency services when required.
• Assist in investigations of security breaches or criminal activities on the premises.

Skills

English communication

Customer service

Professionalism

First Aid CPR

Social interaction

Personal responsibility

Education

SIRA License/Certificate

Higher Secondary Education or equivalent

Job description

The Arts Club Dubai is seeking a Security Officer to support the Security Managers in protecting members, guests and staff while upholding club policies. You will monitor, patrol, and respond to incidents, delivering exceptional customer service and maintaining high safety standards.

The role requires a SIRA license, at least 2 years in luxury hospitality security, and strong English communication. Professionalism and a proactive attitude are essential for success in this environment.