Shift Operations Leader - Fulfillment Center

Amazon Inc.; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

Amazon Inc. in the United Arab Emirates is seeking an Operations Supervisor (UAE National only) to lead shift operations at a fulfillment center, focusing on safety, efficiency, and order accuracy.

You will coach and manage Associates, review operational metrics, adjust labor allocation, and coordinate with maintenance, quality, and other functions to solve issues and improve processes, safety, and customer experience.

Qualifications

• Fluent in English (written and spoken) and able to follow directions in English.
• Experience in a logistics/operations environment is preferred.
• Ability to take direction in English and adapt quickly to changing priorities.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area.
• Manage and train Associates to help deliver the best service for our customers.
• Ensure that customer orders are fulfilled in line with quality and safety guidelines.
• Continuously provide critical shift related information to front line management and operators.
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts.
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training.
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization.

Skills

English fluency

Education

High School diploma

Job description

Amazon Inc. in the United Arab Emirates is seeking an Operations Supervisor (UAE National only) to lead shift operations at a fulfillment center, focusing on safety, efficiency, and order accuracy.

You will coach and manage Associates, review operational metrics, adjust labor allocation, and coordinate with maintenance, quality, and other functions to solve issues and improve processes, safety, and customer experience.