Shift Manager - Fast-Paced Logistics Leader

Jobs at Dubai; Dubai; On-site; AED 140,000 - 210,000; Full time

Job summary

Amazon Logistics in Dubai is seeking a Shift Manager to lead a Delivery Station, guiding Supervisors and Delivery Service Providers in a fast-paced, startup-like environment. You’ll shape operations, optimize labor, and drive performance with strong metrics and systemic problem-solving.

The role requires flexibility for weekends, nights, and holidays, with a focus on quality and safety while coordinating rollout of new systems and tools.

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule including weekends, nights, and/or holidays.
• Can push/pull wheeled dollies loaded with products up to 100 pounds during shifts.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Overseeing the operation that focuses on the Amazon Logistics operation.
• Support your team in daily management of the station, including allocating labor, leading meetings, assigning job duties, and excellent organizational skills.
• Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements.
• Finds practical and simple solutions to complex problems without sacrificing quality or core functionality.
• Ability to utilize exceptional problem-solving, and communication skills to influence business and technical audiences.
• Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
• Continuously utilize software and hardware tools to ensure normal day to day operations.
• Ensure associates have proper tools to perform the job and coordinate repair or replacement when needed.
• Communicate daily metrics and report exceptions.

Skills

Leadership

Metrics driven

Communication

Team management

Education

Bachelor’s degree or equivalent

Job description

Amazon Logistics in Dubai is seeking a Shift Manager to lead a Delivery Station, guiding Supervisors and Delivery Service Providers in a fast-paced, startup-like environment. You’ll shape operations, optimize labor, and drive performance with strong metrics and systemic problem-solving.

The role requires flexibility for weekends, nights, and holidays, with a focus on quality and safety while coordinating rollout of new systems and tools.