Service Advisor Career Opportunities at Red Fox

AE Jobs; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

Red Fox is looking for an experienced Service Advisor to join their team in Ras Al Khaimah. This role demands a professional with 5+ years of relevant experience in the UAE automotive or service sector. The successful candidate will ensure excellent customer service and operational support, acting as the key link between customers and service operations.

Responsibilities include greeting customers, coordinating service delivery, and handling inquiries while maintaining high service quality. A valid UAE driving license and fluent Arabic are strong assets for this position.

Qualifications

• Minimum 5+ years of experience in a similar role.
• UAE experience is mandatory.
• Valid UAE driving license.
• Excellent communication and customer service skills.

Responsibilities

• Greet and assist customers professionally.
• Coordinate with technical teams for timely service delivery.
• Handle customer inquiries and follow-ups.

Skills

Excellent communication skills

Customer service skills

Fluent Arabic

Ability to work in a fast-paced environment

Job description

Service Advisor Career Opportunities at Red Fox

Red Fox is seeking an experienced and customer-focused Service Advisor to join its team in Ras Al Khaimah. This role is ideal for a professional with strong communication skills and solid experience in the UAE automotive or service industry, capable of delivering excellent customer service and operational support. The selected candidate will act as a key link between customers and service operations, ensuring smooth service delivery, effective communication, and high levels of customer satisfaction.

Job Title:

Service Advisor.

Key Responsibilities:

• Greet and assist customers professionally and understand service requirements
• Coordinate with technical teams to ensure timely service delivery
• Provide accurate information on service status, costs, and timelines
• Handle customer inquiries, complaints, and follow-ups
• Maintain service records and update customer information
• Ensure high standards of customer satisfaction and service quality.

Requirements:

• Minimum 5+ years of experience in a similar role
• UAE experience is mandatory
• Valid UAE driving license is required
• Fluent Arabic speaker (strong advantage)
• Excellent communication and customer service skills
• Ability to work in a fast-paced automotive/service environment.

Location:

• Ras Al Khaimah.