Senior Waiter – Elevate Luxury Dining & Guest Experience

Jumeirah; United Arab Emirates; On-site; AED 40,000 - 60,000; Full time

Benefits offered by this job

Accommodation

Healthcare

Annual leave

Flight home

Colleague discounts

Professional development

Internal mobility

Life insurance

Tax-free salary

Job summary

Jumeirah Zabeel House The Greens in Dubai seeks a Senior Waiter/ess to join the team. You will greet guests, explain menus, address dietary needs, and upsell specials while maintaining high service standards.

The role requires 2–4 years in luxury F&B, leadership experience, and strong knowledge of beverage pairing, hygiene, POS use, and guest relations. A supportive environment and career development opportunities are provided.

Qualifications

• 2–4 years in food & beverage service at luxury properties with senior/leadership experience.
• Strong knowledge of service standards, menu items, wine/beverage pairing, and guest service techniques.
• Proven ability to mentor junior staff and coordinate service during shifts.
• Excellent communication and interpersonal skills for guest relations and upselling.
• Understanding of cashiering, POS, table management, hygiene and safety procedures.

Responsibilities

• Greet guests warmly, escort them to their tables, and provide information about seating arrangements.
• Explain menu items, including preparation methods and ingredients; address allergies or dietary restrictions.
• Inform guests about daily specials and promotions not listed on the menu.
• Verify guests' identification to ensure legal age compliance for alcohol service.
• Take accurate food and beverage orders, noting special requests, and communicate to kitchen/bar staff promptly.
• Serve food using proper techniques, adhering to standards and handling practices.

Skills

F&B service knowledge

Leadership

Guest service

Upselling

POS systems

Tools

POS systems

Job description

Jumeirah Zabeel House The Greens in Dubai seeks a Senior Waiter/ess to join the team. You will greet guests, explain menus, address dietary needs, and upsell specials while maintaining high service standards.

The role requires 2–4 years in luxury F&B, leadership experience, and strong knowledge of beverage pairing, hygiene, POS use, and guest relations. A supportive environment and career development opportunities are provided.