- Act as the subject matter expert for Credit Card products, processes, and system integrations.
- Define and validate business and integration requirements between card systems, core banking, channels, payment networks, collections, finance, CRM, and digital platforms.
- Support API, event-driven, and middleware integration design by providing card domain expertise.
- Analyze business requirements and translate them into functional specifications, process flows, and integration requirements.
- Support solution design reviews, impact assessments, data mapping, and interface specifications.
- Coordinate with business users, vendors, architects, and development teams to resolve functional and technical issues.
- Support SIT, UAT, migration, cutover, and post-production stabilization activities.
- Ensure compliance with card business rules, operational processes, regulatory requirements, and industry best practices.
- Assist in defining future-state card servicing, customer journeys, and integration strategies as part of the transformation roadmap.
Required Experience / Knowledge Areas *
- 8-12 years of experience in Credit Card technology, cards operations, cards product management, or cards transformation programs.
- Strong knowledge of end-to-end Credit Card lifecycle including:
- Card Origination
- Card Issuance
- Authorization
- Payments & Collections
- Credit Limit Management
- Rewards & Loyalty
- Experience working with leading card management platforms such as VisionPLUS, PRIME, TSYS, Way4, PowerCARD, or equivalent.
- Strong understanding of card-related integrations with Core Banking, Digital Channels, Payment Switches, Visa, Mastercard, Finance, CRM, and Enterprise Data Platforms.
- Experience with APIs, middleware platforms, event-driven architecture, and modern integration patterns.
- Good understanding of Oracle Database, SQL, and data analysis concepts.
Prior experience in banking transformation, card modernization, or digital banking initiatives is highly desirable