Job Purpose
Manage, maintain and optimize DIEZ's IT infrastructure across on-premises and cloud environments. Ensure the availability, security, performance and resilience of critical platforms, including Microsoft technologies, cloud services, virtualization, storage, data center infrastructure and backup and recovery solutions.
Infrastructure & Platform Management
- Administer and support Windows Server environments, server infrastructure and core enterprise platforms to maintain reliable and secure operations.
- Monitor infrastructure availability, capacity and performance, proactively resolving incidents and addressing recurring technical issues.
- Plan and execute system upgrades, patching, configuration changes and lifecycle activities in line with operational and security requirements.
- Maintain technical documentation, system inventories, operating procedures and configuration records.
Cloud, Microsoft 365 & Identity Services
- Administer Microsoft Azure and AWS services, supporting secure, scalable and cost-effective cloud operations.
- Manage Microsoft 365, Exchange, Active Directory and Entra ID, including user access, authentication, group policies and identity controls.
- Support hybrid infrastructure integration between on-premises systems and cloud platforms.
- Apply access governance, privileged access and security configuration standards across Microsoft and cloud environments.
Virtualization, Storage & Data Center Operations
- Manage VMware, Hyper-V and vSphere environments, including host configuration, virtual machines, capacity planning and high availability.
- Administer SAN, NAS and enterprise storage arrays, ensuring performance, availability and effective capacity utilization.
- Oversee data center server infrastructure, rack management, power and cooling coordination, and physical equipment organization.
- Support infrastructure modernization, consolidation and migration initiatives while minimizing operational disruption.
Backup, Recovery, Security & Resilience
- Manage backup and recovery platforms such as Veeam, Commvault, Azure Backup and NetBackup, ensuring successful completion and retention compliance.
- Perform recovery testing and support disaster recovery planning to validate recoverability of critical systems and services.
- Implement infrastructure hardening, vulnerability remediation, security baselines and audit requirements in coordination with cybersecurity teams.
- Provide advanced incident troubleshooting, root-cause analysis and technical guidance to internal teams and service providers.