Lead System Administrator And Infrastructure

Apparel Group; Dubai; On-site; AED 250,000 - 450,000; Full time

Job summary

Apparel Group in Dubai is seeking an experienced Infrastructure Engineer to manage and optimize the organization’s enterprise infrastructure. You will oversee compute, virtualization, storage, identity services, patching, backups, and cloud platforms across Azure and OCI.

The role requires coordinating with IT operations, security, and vendors to ensure stability, performance, and continuity in a fast-paced retail technology environment.

Responsibilities

• Manage and maintain the organization’s enterprise infrastructure environment.
• Ensure infrastructure availability, stability, performance, and capacity.
• Drive infrastructure lifecycle management, upgrades, and continuous optimization.
• Administer enterprise compute, virtualization, and storage environments.
• Monitor resource utilization, capacity, and performance.
• Support infrastructure expansion, consolidation, and technology refresh initiatives.
• Manage enterprise identity, authentication, access, and directory services.
• Administer core Windows and enterprise infrastructure services.
• Ensure appropriate access controls, policies, and operational standards.
• Manage enterprise patching and infrastructure vulnerability remediation.
• Maintain proactive infrastructure monitoring and performance management.
• Support infrastructure security controls, compliance, and operational hardening.
• Manage enterprise backup and recovery operations.
• Maintain and test Disaster Recovery and Business Continuity capabilities.
• Ensure defined recovery objectives and infrastructure resilience are maintained.
• Administer and support Microsoft 365 enterprise services.
• Manage service availability, configuration, security, and user access.
• Support collaboration and productivity platform adoption and optimization.
• Administer and support enterprise cloud infrastructure across Azure and OCI.
• Monitor cloud performance, availability, security, and capacity.
• Support cloud migration, integration, optimization, and modernization initiatives.
• Manage secure remote access and connectivity services.
• Ensure availability and security of remote infrastructure access.
• Support secure access requirements for users, applications, and operational teams.
• Provide L2/L3 technical support and infrastructure troubleshooting.
• Manage incidents, problems, changes, and infrastructure-related service requests.
• Coordinate with technology vendors, partners, and service providers to ensure effective service delivery.
• Participate in and deliver infrastructure projects, upgrades, and modernization initiatives.
• Identify opportunities for automation, standardization, and operational improvement.
• Maintain technical documentation, procedures, and infrastructure knowledge repositories

Job description

Job Description:

KEY RESPONSIBILITY

Infrastructure Management

• Manage and maintain the organization’s enterprise infrastructure environment.
• Ensure infrastructure availability, stability, performance, and capacity.
• Drive infrastructure lifecycle management, upgrades, and continuous optimization.

Compute, Virtualization & Storage

• Administer enterprise compute, virtualization, and storage environments.
• Monitor resource utilization, capacity, and performance.
• Support infrastructure expansion, consolidation, and technology refresh initiatives.

Identity & Enterprise Systems

• Manage enterprise identity, authentication, access, and directory services.
• Administer core Windows and enterprise infrastructure services.
• Ensure appropriate access controls, policies, and operational standards.

Patch, Monitoring & Security Management

• Manage enterprise patching and infrastructure vulnerability remediation.
• Maintain proactive infrastructure monitoring and performance management.
• Support infrastructure security controls, compliance, and operational hardening.

Backup, Disaster Recovery & Business Continuity

• Manage enterprise backup and recovery operations.
• Maintain and test Disaster Recovery and Business Continuity capabilities.
• Ensure defined recovery objectives and infrastructure resilience are maintained.

Microsoft 365 & Collaboration Services

• Administer and support Microsoft 365 enterprise services.
• Manage service availability, configuration, security, and user access.
• Support collaboration and productivity platform adoption and optimization.

Cloud Infrastructure

• Administer and support enterprise cloud infrastructure across Azure and OCI.
• Monitor cloud performance, availability, security, and capacity.
• Support cloud migration, integration, optimization, and modernization initiatives.

Secure Connectivity & Remote Access

• Manage secure remote access and connectivity services.
• Ensure availability and security of remote infrastructure access.
• Support secure access requirements for users, applications, and operational teams.

Service Operations & Vendor Management

• Provide L2/L3 technical support and infrastructure troubleshooting.
• Manage incidents, problems, changes, and infrastructure-related service requests.
• Coordinate with technology vendors, partners, and service providers to ensure effective service delivery.

Infrastructure Projects & Continuous Improvement

• Participate in and deliver infrastructure projects, upgrades, and modernization initiatives.
• Identify opportunities for automation, standardization, and operational improvement.
• Maintain technical documentation, procedures, and infrastructure knowledge repositories

Requirements: