Senior Supply Chain Officer

Acino Latinoamericana S.A; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Acino, part of Arcera, is a pharmaceutical company with a global footprint and a focus on emerging markets, including the Middle East. The Dubai-based role reports to the Head of Supply Chain, GCC, and owns end-to-end supply chain activities from demand planning to inventory optimization, ensuring timely supply and alignment with regulatory and commercial teams.

You will coordinate demand activities, develop forecasts with stakeholders, manage ordering processes in SAP, monitor KPIs, and drive

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or related field.
• Minimum 3 years of relevant Supply Chain experience, preferably within pharma/healthcare.
• Strong SAP expertise.
• Analytical and problem-solving skills with ability to translate data into actions.
• Strong negotiation, influencing, and stakeholder management skills.
• Proficiency in Excel and PowerPoint.

Responsibilities

• Coordinate end-to-end demand activities to ensure product availability and optimal inventory levels.
• Partner with Sales and Marketing to develop accurate demand forecasts and incorporate inputs from Finance, retailers, and other stakeholders.
• Consolidate demand forecasts and update SAP.
• Prepare and monitor KPIs and drive corrective actions for forecast accuracy.
• Manage finished goods ordering and order management.
• Monitor backorders and minimize impact on customers and business.
• Maintain alignment with Regulatory and other functions to mitigate supply disruptions.
• Collaborate with Regional Supply Team to prioritize supply and mitigation plans.
• Lead local supply chain activities for new product launches.
• Own and optimize inventory planning, stock modeling, and policies.
• Monitor inventory ageing and slow-moving stock; drive optimization actions.
• Match supplier performance with KPIs, MSAs, and SLAs.

Skills

Demand planning

Forecasting

Inventory management

Stakeholder management

Analytical skills

Education

Bachelor’s degree in Supply Chain, Logistics, or related field

Tools

SAP

MS Excel

PowerPoint

Job description

Established in 1836, Acino, part of Arcera, is a pharmaceutical company headquartered in Zurich, with a clear focus on selected markets in the Middle East, Africa, and Latin America, as well as Ukraine and Eurasian countries. With over 3,000 people across 90 countries, we deliver quality pharmaceuticals to promote affordable healthcare in these emerging markets. We also leverage our high-quality pharmaceutical manufacturing capabilities and network to supply leading companies through contract manufacturing and out-licensing.

Acino is part of Arcera , a diversified life sciences holding company, established by ADQ in Abu Dhabi in 2024 with the purpose to advance innovation in line with the Emirate’s 2030 vision for the sector and beyond.

The Role

The position is based inDubai, UAEand will report directly to theHead of Supply Chain, GCC. The role will be responsible for managing end-to-end Supply Chain activities, including demand and supply planning, inventory analysis and control, and driving the S&OP process within the market. The role owns the supply order book and source of supply, manages CMO/local site planning and ordering processes, and ensures inventory levels are optimized by effectively balancing supply and demand.

• Coordinate end-to-end demand activities to ensure product availability and optimal inventory levels in line with Sales and Marketing strategies.
• Partner closely with Sales and Marketing to develop accurate demand forecasts, incorporating historical data, market intelligence, business assumptions, and inputs from Finance, retailers, and other relevant stakeholders.
• Consolidate demand forecasts and ensure timely and accurate updates in SAP.
• Prepare and monitor key Demand and Supply Planning KPIs, including Sales Forecast Accuracy, Inventory Coverage, Demand vs. Supply Availability, and Factory OTIF, providing insights and driving corrective actions where required.
• Conduct regular demand analysis, identify deviations from forecast, and develop action plans to continuously improve forecast accuracy and planning effectiveness.
• Manage finished goods ordering and order management, ensuring timely order placement with the appropriate source of supply.
• Monitor backorders and ensure timely review, prioritization, and execution to minimize customer and business impact.
• Maintain close alignment with Regulatory and other relevant functions to proactively identify and mitigate potential supply disruptions.
• Collaborate with the Regional Supply Team to prioritize supply requirements and implement mitigation plans to minimize supply risks.
• Lead local Supply Chain activities for new product launches, coordinating with Regional Supply, Regulatory, Marketing, Commercial, and Operations teams to ensure successful and timely product launches.
• Own inventory planning and optimization, including stock modeling, inventory policies, inventory analysis, and control.
• Monitor inventory ageing, slow-moving stock, and inventory rotation, and drive appropriate actions to optimize stock levels and minimize inventory exposure.
• Monitor, report, and project own and distributor inventory levels, identifying inventory risks and opportunities.
• Partner with Sales and Marketing to develop action plans for at-risk and excess inventory and minimize potential write-offs.
• Prepare monthly IMS/TMS outlooks and conduct regular supply-demand reconciliation to identify gaps, opportunities, and required actions.
• Manage supply allocation based on inventory levels, demand requirements, and business priorities.
• Ensure business processes are established and executed in accordance with current contracts, agreements, and defined ways of working.
• Monitor partner performance against agreed KPIs, MSAs, and SLAs, and proactively address performance gaps and operational issues.
• Build and maintain strong relationships with business partners, addressing inquiries, resolving issues, and ensuring smooth and effective business operations.
• Provide timely inputs to the Regional S&OP process and ensure accurate market information, risks, and opportunities are reflected in the planning cycle.
• Drive the Cluster Supply Chain KPI Dashboard, providing regular performance visibility and highlighting key risks, gaps, and opportunities to management.
• Maintain an effective risk escalation and feedback loop, ensuring timely communication and resolution of critical Supply Chain issues.
• Contribute to Supply Chain and cross-functional projects, ensuring assigned milestones and deliverables are completed within agreed timelines.

Who You Are

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field.
• Minimum 3 years of relevant Supply Chain experience, preferably within the pharmaceutical or healthcare industry.
• Strong knowledge and practical experience in SAP; SAP expertise is required.
• Strong analytical and problem-solving skills, with the ability to interpret data, reports, and Supply Chain KPIs and translate insights into actions.
• Strong negotiation, influencing, and stakeholder management skills.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Strong attention to detail and a high level of accuracy.
• Ability to work independently with minimal supervision and effectively navigate a matrix organization and multicultural environment.
• Fluent in English, both written and spoken.

We Are Acino

At Acino, we push the boundaries to deliver high-quality pharmaceutical products that improve patients’ lives. Driven by our collective purpose to provide access to medicines to those in need, our strength lies in our unique expertise and presence in emerging and high-growth markets. We are proud to be challenging the status quo in the pharmaceutical industry, always looking ahead to the future with an open mind.

Join Acino, a dynamic and rapidly growing environment where your contributions can make a real difference.

Acino is an Equal Opportunity Employer.