Senior Specialist - Employee Services (UAEN only)

Abu Dhabi Commercial Bank; Abu Dhabi; Hybrid; AED 180,000 - 280,000; Full time

Job summary

Abu Dhabi Commercial Bank is seeking a Senior Specialist in Employee Services to strengthen HR operations in the UAE. You will handle disciplinary matters, address employee queries, and drive compliance across the HR function.

The role requires a Bachelor’s degree and at least 5 years in HR, with strong knowledge of labor law and case management systems. ADCB offers flexible and remote working options and a comprehensive benefits package.

Qualifications

• Bachelor’s degree required.
• At least 5 years of experience in HR.
• Knowledge of labor law is essential.
• Experience with case management systems and HR processes.

Responsibilities

• Support in disciplinary issues, financial misconduct and grievance procedures, warnings, suspensions and termination of employment to ensure adherence to policies.
• Respond to day-to-day HR queries from employees in an effective manner and monitor staff cheque returns leading to warnings and financial coaching.
• Assist to maintain or increase the score on all services provided at the department level through surveys.
• Maintain zero percent error margin in reporting and project execution.
• Monitor adherence to labor laws and internal policies, flagging potential risks or non-compliance.
• Contribute to risk and compliance reviews related to employee relations.
• Minimize the total number of major unsatisfactory audit findings requiring corrective action.
• Support audit readiness and implement recommendations to enhance compliance and operational standards.
• Prepare reports and analysis on employee relations trends and cases to support decision-making.
• Ensure accuracy and timeliness in regulatory reporting as per requirements.

Skills

Labor law

Conflict resolution

HR policies

Case management systems

Education

Bachelor’s Degree

Job description

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Senior Specialist - Employee Services (UAEN only)

Date: Sep 1, 2026

Description: Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

ADCB’s people represent the Bank’s primary competitive advantage in the marketplace. Empowering employees to reach their full potential in a high-performance culture is therefore a strategic priority. The Human Resources department plays a key role in driving success, coordinating closely with all business functions to build capacity and enable accelerated implementation of strategy. Attracting and retaining top talent, particularly UAE nationals, continuous development of skills and the provision of rewarding career paths are at the centre of the Bank’s approach to pursuing sustainable growth.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include :

• Support in disciplinary issues, financial misconduct and grievance procedures, warnings, suspensions and termination of employment to ensure adherence to the policies.
• Ensure prompt response to the day-to-day problems/queries from the employees in an effective manner and monitor staff repeated cheque returns leading to warning letters and financial coaching and guidance.
• Assist to maintain or increase the score on all services provided at the department level through survey.
• Ensure zero percent error margin in reporting and project execution.
• Monitor adherence to labor laws and internal policies, flagging potential risks or non-compliance.
• Contribute to risk and compliance reviews related to employee relations.
• Minimize the total number of major unsatisfactory audit findings requiring corrective action.
• Support audit readiness and implement recommendations to enhance compliance and operational standards.
• Prepare reports and analysis on employee relations trends and cases to support decision-making.
• Ensure accuracy and timeliness in regulatory reporting as per requirements.
• Maintain zero error margin in all reporting and implementation of assigned projects.

The ideal candidate should have the following experience:

• Bachelor’s Degree
• At least 5 years of experience in HR
• Labor law
• Conflict resolution
• HR policies
• Case management systems

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.