Specialist - IT Governance, Risk and Compliance

Abu Dhabi Commercial Bank; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

Abu Dhabi Commercial Bank is seeking a Specialist in IT Governance, Risk and Compliance to strengthen our risk-aware IT control environment within UAE operations. You will lead documentation, organise stakeholder workshops, and drive continuous improvement across Jira, Planview and Excel.

You will also guide a small team, ensure adherence to policies, and push for changes that raise IT governance standards while delivering reliable services to business partners.

Qualifications

• At least 4 years of IT department experience with at least 1 year of people management experience.
• Experience inspecting work and maintaining established quality control standards.
• Train others in proper and safe work procedures.
• Perform specialised IT tasks in installation, maintenance, and repair of information technology and telecommunication systems.
• Configure and troubleshoot network hardware, communications equipment, operating systems, and PCs.

Responsibilities

• Review, iterate, build and maintain simple and easy to understand functional and technical documents, communications or policies.
• Organise critical meetings, stakeholder workshops and issue resolution to close queries successfully.
• Support with mini projects and initiatives as agreed with squad/team lead.
• Maintain, produce and improve key reporting artefacts across Jira, Excel, Planview and ADCB systems.
• Identify improvements and build out new processes to ensure continuous improvement.
• Implement approved departmental policies, processes and procedures to meet required standards of service.
• Manage and motivate the team to contribute to change initiatives, programmes and projects.

Skills

People management

IT experience

Stakeholder management

Documentation

Process improvement

Team leadership

Tools

Jira

Planview

Excel

Job description

Specialist - IT Governance, Risk and Compliance

Date: Sep 2, 2026

Description:

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include

• Review, iterate, build and maintain simple and easy to understand functional and technical documents, communications or policies related to area of expertise, using agreed toolsets and frameworks to ensure accuracy of data captured
• Organise critical meetings, stakeholder workshops and issue resolution in order to see queries resolved through to successful conclusion
• Support with mini projects and initiatives as agreed with squad/team lead to ensure successful implementation
• Maintain, produce and improve key reporting artefacts across Jira, Excel, Planview and customer ADCB systems as required in order to support aid continuous improvement
• Identify improvements and build out new processes to ensure continuous improvement
• Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
• Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank's standards

The ideal candidate should have the following experience

• At least 4 years of experience an IT department, with at least 1 year of People Management experience
• Inspect the work of others and maintain established quality control standards
• Train others in proper and safe work procedures
• Perform a variety of specialised technical tasks in the installation, maintenance, and repair of information technology and telecommunication systems
• Configure and troubleshoot network hardware, communications equipment and operating systems, and personal computer and peripheral equipment

What we offer

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.