Senior Salesforce Marketing Cloud Developer

Salt; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

None

Job summary

Salt is seeking a senior Salesforce Marketing Cloud (SFMC) Developer to support a 12-month migration for Emirates Airline’s loyalty program. The role covers redevelopment of emails, journeys and data processes within a complex SFMC environment.

You will work with the Customer Strategy & Retention Operations team to assess and implement changes, ensure data quality and deliver secure, scalable SFMC solutions on schedule.

Qualifications

• Senior SFMC developer with hands-on migration experience.
• Proven ability to redevelop emails, journeys and data processes.
• Experience with REST APIs, AMPscript and SQL in SFMC environments.
• Ability to translate business requirements into SFMC solutions.
• Strong testing, documentation and deployment skills.

Responsibilities

• Assess journeys, automations, data extensions, SQL and integrations affected by loyalty-platform changes.
• Translate requirements into robust SFMC solutions and configurations.
• Redevelop personalised emails and Journey Builder journeys.
• Develop AMPscript, SQL, SSJS, HTML/CSS and API integrations as needed.
• Ensure scalable, secure and maintainable SFMC architecture.
• Design data validation and enrichment processes for data quality.
• Conduct developer testing and support UAT and release activities.
• Maintain project documentation and upgrade handover materials.

Skills

Salesforce Marketing Cloud

AMPscript

SQL

SSJS

Email Personalization

Journeys

Automation Studio

REST APIs

Data Extensions

Data Integration

Tools

Automation Studio

Journeys Builder

Marketing Cloud Email Studio

Job description

Engagement: 12 months with renewal option

Background & Objective: We are seeking an experienced Senior Salesforce Marketing Cloud (SFMC) Developer to provide temporary delivery support for the migration of one of Emirates Airline’s largest automated customer communication programmes. The migration is driven by changes to the company’s loyalty platform and product proposition and will require substantial redevelopment of automated marketing emails, journeys, data processes and associated integrations.

The programme operates within a complex SFMC environment and currently comprises approximately around 4,000 automations running across email programmes and data and over 50 marketing automation journeys with communications personalised at a one-to-one customer level. The successful resource will work as part of a high-performing, experienced team and will develop, test and deploy email communications in Marketing Cloud under the direction of the Customer Strategy & Retention Operations team and its technical leads.

What will the resource do:

• Assess existing journeys, automations, email assets, data extensions, SQL queries, scripts and integrations affected by the loyalty-platform change.
• Translate approved business and technical requirements into robust SFMC solutions.
• Redevelop and configure personalised emails, Journey Builder journeys and Automation Studio workflows.
• Build and maintain AMPscript, SQL, Server-Side JavaScript, HTML/CSS and API integrations as required.
• Ensure solutions are scalable, secure, maintainable and aligned with the existing SFMC architecture.
• API integration working with REST APIs and third-party systems.
• Design and implement data validation, transformation and enrichment processes to ensure data quality and consistency. Handling complex data structures, formats and business rules, including troubleshooting data issues and exceptions.
• Complete developer testing, support system and business acceptance testing, resolve defects and provide evidence of successful validation.
• Support release planning, deployment, production validation and post-release troubleshooting.
• Maintain clear technical documentation, configuration records and handover materials.
• Provide transparent progress updates and proactively manage delivery risks, dependencies and blockers.

Salt is acting as an Employment Business in relation to this vacancy.