Senior Salesforce Architecture Director

Digitas ME

Dubai

On-site

AED 350,000 - 550,000

Full time

5 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Digitas ME seeks a Salesforce Application/Technical Architect (Business Director Level) to lead architecture across large multi-cloud transformations. The role is senior, hands-on, and client-facing, driving end-to-end solution integrity and governance for a Unified Contact Centre program and broader engagements.

The ideal candidate has deep Salesforce expertise across Service Cloud, Data Cloud, and integration patterns, with the credibility to engage senior client stakeholders and deliver

Qualifications

10+ years in Salesforce delivery or architecture roles.
Proven experience with multi-cloud Salesforce implementations.
Ability to translate business needs into technical designs for delivery teams.
Experience supporting pre-sales activities, RFP responses, and client pitches.
Consulting/agency background; Middle East market experience is a plus.

Responsibilities

Own end-to-end Salesforce solution architecture across Service Cloud, Data Cloud, and Experience Cloud.
Define target-state and integration architectures for the program.
Lead design decisions across parallel workstreams and ensure data model consistency.
Provide architecture leadership and technical assurance across multiple engagements.
Contribute to pre-sales efforts, solution shaping, and client-ready artifacts.

Skills

Salesforce architecture

Multi-cloud delivery

Pre-sales support

Stakeholder engagement

Governance & DevOps

Tools

CI/CD

CTI integrations

Job description

The ideal candidate has deep Salesforce expertise across Service Cloud, Data Cloud, and integration patterns, with the credibility to engage senior client stakeholders and deliver

Get your free, confidential resume review.

or drag and drop your file here.