Senior Sales Manager - Leisure

GRAND MERCURE; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

GRAND MERCURE in Dubai seeks a Sales & Marketing professional to maximize hotel revenue through direct sales, travel trade engagement, and strong client servicing. You will manage a comprehensive portfolio, conduct face-to-face calls, and maintain relationships across departments to achieve set targets.

The role requires excellent communication, negotiation, and contract understanding, with leadership capabilities and a commitment to Accor's values. Accor careers page for further details.

Qualifications

• Bachelor's degree preferred.
• Minimum three years of experience in a similar hospitality role.
• Excellent verbal and written communication skills.
• Basic understanding of legal contract language.
• Proven team leader with high energy and motivation.

Responsibilities

• Develop and maintain customers in travel trade through face-to-face, telephone, and written communication.
• Provide service that is sincere, warm and enthusiastic to guests and colleagues.
• Submit weekly sales activity report to the Director of Sales & Marketing.
• Develop prospects and accounts and implement a Sales Action Plan.
• Implement and execute all sales objectives to reach targets.
• Maintain up-to-date account and contact data in the property system and update on negotiations.

Skills

Microsoft Office

Microsoft Outlook

Education

Bachelor's Degree

Job description

Job Description

Under the general guidance and supervision of the Director of Sales amp Marketing implements all sales activities and maximizes business opportunities in his her specific area of responsibility Generates and maintains customers of travel trade segment through various sales activities face to face sales calls telephone calls entertainment Maintains a high level of exposure for the hotel through direct sales telephone fax and written communications Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts management for a comprehensive client servicing achieving targets and maximum productivityProvide service that is sincere warm and enthusiastic ensuring guests amp colleague s satisfaction at all times To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues Maintains the highest standards of professionalism ethics and attitude towards all hotel guests clients staff and employees Maintains professional business confidentiality To adhere to Company and Hotel rules and regulations at all times Good knowledge of Microsoft Office and Microsoft outlook Uses technology available for reports communication and client correspondences Flexible to adapt to sudden increase in working hours as per business needs Submit weekly sales activity report to the Director of Sales amp Marketing on the leisure segment Develops Prospects Accounts and implement a Sales Action Plan for each account Implements and executes all sales objectives and action plans to reach and exceed targets setProvides feedback to the Director of Sales amp Marketing on changing market conditions including trends in the competition as a result of direct sales solicitation telephone and direct mail in his her market areas Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position Ensures that selling strategies are adhered to during negotiations and maximizes selling opportunities whenever possible Keeps updated with client relationships and overall business goals Updates the Director of Sales amp Marketing on the negotiation event progress of each group Maintain an up-to-date account and contact database and details in property management system Ensure comprehensive and up to date knowledge of properties unique selling points features amenities services and policies Updates the Director of Sales amp Marketing on the negotiation event progress of each group

Qualifications

Bachelor s Degree preferredMinimum three 3 years of experience in similar role in hospitality industryExcellent verbal and written communication skills Basic understanding of legal contract languageProven team leader with a high level of energy and motivation with a proven track record of living the company s values

Our commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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