Senior Quality Compliance Specialist - Logistics

Al Khayyat Investments (AKI); Dubai; On-site; AED 360,000 - 520,000; Full time

Job summary

Al Khayyat Investments (AKI) is looking for a Senior Quality Compliance Specialist to lead the development, implementation, and continuous improvement of AKI’s Quality Management System and compliance framework across the group.

The role ensures that quality systems, SOPs, and controlled documents are maintained and aligned with regulatory, certification, customer, and business requirements, while coordinating audits, CAPA, risk assessments, and cross-functional process improvements.

Qualifications

• Bachelor’s degree in quality, science, engineering or a related discipline.
• 8–12+ years of experience in quality assurance, quality management systems, or quality compliance.
• Hands-on experience with QMS, SOP development, document control, audits and CAPA.
• Knowledge of ISO 9001, ISO 13485, ISO 22000, HACCP, ISO 14001/45001 and GDP is preferred.
• Experience collaborating with cross-functional teams including supply chain and operations.
• Strong communication, presentation, and stakeholder-management skills.

Responsibilities

• Develop, review, update, and maintain SOPs, policies, forms, and process documents.
• Coordinate with process owners to manage version control, approvals, and archiving.
• Conduct gap and risk assessments and track remediation actions.
• Lead internal, external, supplier, customer, and certification audits.
• Lead CAPA processes, audit responses, and supplier/customer questionnaires.
• Oversee SOP training and awareness after changes.
• Generate KPIs, dashboards, and management reports for quality performance.
• Support cross-functional projects with quality guidance and compliance.

Skills

Quality systems

SOP development

Document control

Audits

CAPA

Root cause analysis

Risk assessment

Process improvement

Analytical skills

Communication

Presentation skills

Stakeholder management

MS Office (Visio)

SharePoint

eQMS

Quality Auditor certification

Six Sigma certification

Education

Bachelor’s degree in quality/science/engineering

Tools

Microsoft Office

Visio

SharePoint

eQMS

Job description

We are looking for a Senior Quality Compliance Specialist to lead the development, implementation, and continuous improvement of AKI’s Quality Management System and compliance framework across the group.

The role will be responsible for ensuring that Quality systems, processes, SOPs, and controlled documentation are effectively maintained and aligned with applicable regulatory, certification, customer, and business requirements.

Key Responsibilities

• Develop, review, update, and maintain SOPs, policies, work instructions, forms, process flows, and other controlled Quality documents.
• Coordinate with process owners and cross-functional teams to develop, document, and improve business processes including version control, approvals, issuance, revision, and archiving.
• Conduct quality/compliance gap assessments, risk assessments, and follow-up on identified actions.
• Lead and coordinate internal, external, supplier, customer, and certification audits, including preparation and documentation follow-up.
• Lead CAPA, audit responses, supplier/customer questionnaires, support Quality Agreements, and related compliance activities.
• Lead SOP training and awareness activities following document changes.
• Generate and maintain Quality KPIs, trackers, dashboards, and management reports.
• Provide Quality support to cross-functional, operational, 3PL, supply chain, and business improvement projects.
• Support applicable ISO, HACCP, GDP, and other Quality/compliance requirements within the assigned scope.

Key Requirements

• Bachelor’s degree in quality, Science, Engineering, or a related discipline.
• 8–12+ years of experience in Quality Assurance, Quality Management Systems, Quality Compliance, or a related field.
• Strong hands-on experience in QMS, SOP development, document control, audits, CAPA, root cause analysis, risk assessment, and process improvement.
• Good knowledge of relevant management systems, preferably including ISO 9001, ISO 13485, ISO 22000, HACCP, ISO 14001/45001 and GDP.
• Experience working cross-functionally with Supply Chain, Logistics, Warehouse, Operations, HSE, IT, Internal audit and other business functions.
• Strong analytical, organizational, communication, presentation and stakeholder-management skills.
• Proficiency in Microsoft Office including visio, SharePoint, and process flow /documentation tools.
• Experience in eQMS is an advantage
• Quality or ISO Auditor certification, six sigma certification is an advantage.

What We’re Looking For

A hands-on Quality professional who can translate requirements into practical processes, identify gaps and risks, drive documentation and compliance, and work effectively with stakeholders across the organization.