Quality Assurance Engineer

Ali & Sons Marine Engineering Factory; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Ali & Sons Marine Engineering Factory in Abu Dhabi seeks a Quality Management System (QMS) professional to lead ISO 9001 compliance and support across the organization.

You will establish, implement, and maintain QMS processes, conduct audits, manage NCRs, and drive continuous improvement using KPIs and customer feedback to ensure timely closure and sustained quality performance.

Qualifications

• ISO 9001 Lead Auditor certification.
• Degree, Diploma, or relevant Professional Training Certification.
• Minimum 5–10 years of QA/QMS experience in related functions.
• Good understanding of ISO 9001 requirements, QMS documentation, audits, KPIs and management reviews.

Responsibilities

• Assist in establishing, implementing, and maintaining QMS processes in accordance with ISO 9001 requirements.
• Prepare, review, update, and maintain QMS manuals, procedures, forms, and other documented information.
• Plan, coordinate, and support internal and supplier audits and assist in reporting audit findings.
• Identify nonconformities and NCRs and support issuance, monitoring, and closure.
• Collect and analyze customer feedback and satisfaction surveys, register complaints, and support resolution.
• Coordinate with departments on root cause analysis, corrective actions, and preventive actions to close nonconformities.
• Assist in QMS certification, surveillance, and recertification audits and coordinate with internal teams.
• Support monitoring of QMS performance through quality objectives and KPIs.
• Assist in customer prequalification and registration processes for potential and existing customers.
• Support preparation, documentation, and follow-up of Management Review Meetings.
• Promote awareness of QMS requirements and support continuous improvement initiatives.
• Maintain appropriate quality records and documentation per procedures.
• Perform additional duties assigned by the QA QC Manager or Management.

Skills

QMS implementation

Auditing

NCR management

Corrective and preventive actions

Root cause analysis

Continuous improvement

Education

Degree, Diploma, or relevant Professional Training Certification

Tools

MS Office

Job description

Responsibilities

• Assist in establishing, implementing, and maintaining QMS processes in accordance with ISO 9001 requirements.
• Prepare, review, update, and maintain QMS manuals, procedures, forms, and other documented information.
• Plan, coordinate, and support internal and supplier/vendor audits and assist in reporting audit findings.
• Identify nonconformities and potential nonconformities and support the issuance, monitoring, and closure of Nonconformance Reports (NCRs).
• Collect and analyze customer feedback and satisfaction surveys, register customer complaints, and support their resolution.
• Coordinate with relevant departments on root cause analysis, corrective actions, and preventive actions to ensure timely closure of nonconformities.
• Assist in QMS certification, surveillance, and recertification audits and coordinate with internal teams to ensure effective audit execution.
• Support monitoring of QMS performance through quality objectives and Key Performance Indicators (KPIs).
• Assist in customer prequalification and registration processes for potential and existing customers.
• Support the preparation, documentation, and follow-up of Management Review Meetings (MRM).
• Promote awareness of QMS requirements and support continuous improvement initiatives across the organization.
• Maintain appropriate quality records and documentation in accordance with established procedures.
• Perform additional duties assigned by the QA QC Manager or Management.

Education

• Degree, Diploma, or relevant Professional Training Certification.

Technical Qualification

• ISO 9001 Lead Auditor certification.

Experience

• Minimum 5–10 years of relevant experience in Quality Assurance, Quality Management Systems, or related functions.

Skills

• Strong knowledge of QMS implementation, auditing, NCR management, corrective and preventive actions, root cause analysis, and continuous improvement.

Software

• Proficient in MS Office.

Knowledge

• Good understanding of ISO 9001 requirements, QMS documentation, internal and external audits, quality objectives, KPIs, customer complaints, and management review processes.