Senior Program Manager, SaaS Transportation Tech (Remote)

ISR Recruitment; Dubai; On-site; AED 543,518 - 738,156; Full time

Job summary

ISR Recruitment is partnering with a scaling SaaS transportation tech company to hire a senior Program Manager. The role oversees end-to-end delivery across Procurement, Engineering and Project Management, driving successful deployments and customer outcomes while coordinating cross-functional teams.

The person will lead large-scale deliveries (\$500K–\$5M), build scalable processes, manage stakeholders and own revenue-linked delivery in a hardware SaaS-like environment. Remote in USA.

Qualifications

• Proven experience in large scale project delivery/implementation management (\$500K-\$5M).
• Track record of building and scaling operational teams, systems and processes, especially around customer success and project delivery.
• Experience managing complex cross-functional stakeholders with the ability to challenge senior stakeholders and resolve conflicts.
• Strong project management expertise and structured delivery frameworks with prior experience owning revenue linked delivery.
• Experience in hardware SaaS or similarly complex delivery environments.

Responsibilities

• Establish a single end-to-end owner of the customer journey to unify Procurement Engineering and Project Management under one accountable structure.
• Aligning all teams around shared customer outcomes (on-time delivery, adoption, retention) rather than individual functional goals.
• Define clear processes, handoffs and responsibilities to eliminate gaps and reduce friction between teams.
• Introduce regular cross-functional cadences and shared reporting to improve visibility, coordination and decision-making.
• Build continuous feedback loops from delivery and customers back into Product, Sales and Operations to drive ongoing improvement and scalability.

Skills

Project management

Stakeholder management

Cross-functional leadership

Delivery frameworks

Revenue delivery

Job description

ISR Recruitment is partnering with a scaling SaaS transportation tech company to hire a senior Program Manager. The role oversees end-to-end delivery across Procurement, Engineering and Project Management, driving successful deployments and customer outcomes while coordinating cross-functional teams.

The person will lead large-scale deliveries (\$500K–\$5M), build scalable processes, manage stakeholders and own revenue-linked delivery in a hardware SaaS-like environment. Remote in USA.