Program Manager, MENA Fulfillment & Acceleration

Careers at UAE; Dubai; On-site; AED 250,000 - 450,000; Full time

Job summary

Amazon in Dubai is seeking a Program Manager for MENA Fulfillment & Acceleration to drive end-to-end program delivery across transportation configurations and migration initiatives. You will partner with cross-functional teams across finance, operations, 3PL, and tech to streamline processes and improve fulfillment speed and reliability.

The role requires strong analytical and communication skills, a Bachelor's degree, 3+ years in program or project management, and experience turning data into

Qualifications

• 3+ years of program or project management experience.
• 3+ years cross-functional work with tech and non-tech teams.
• 3+ years of defining and implementing data-driven process improvements.
• Advanced Excel skills and SQL knowledge.
• Experience defining program requirements and using metrics to drive improvements.

Responsibilities

• The candidate will manage Transportation configurations impacting fulfillment and lead migrations from legacy systems to the new systems, coordinating cross-functional teams.

Skills

Program/Project management

Cross-functional collaboration

Data-driven decision making

Communication with leadership

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLOOKUP)

SQL

Job description

Program Manager, MENA Fulfillment & Acceleration

An innovative Program Manager with superior analytical and planning abilities and preferred experience in Supply Chain / Logistics. Must have knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical, problem-solving, and communication skills.

Responsibilities

• The candidate will be responsible for managing the Transportation configurations which will have direct impact on promise and fulfillment. It will also include program managing the migration from legacy systems to the new systems as well as undertaking cost/speed improvement projects. The candidate will need to work with cross functional/country teams spanning finance, operations, 3PL, tech to set up the processes for maintaining the Configurations as well in driving improvements in existing fulfillment.

Basic Qualifications

• Bachelor’s degree
• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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