Senior Product Manager, Subscriptions

Crypto Pro Network; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

A leading cryptocurrency platform in Dubai is seeking Product Managers to drive product initiatives from inception through execution. This role involves managing subscription and membership offerings, collaborating with engineers and designers, and defining success metrics. Ideal candidates should have experience in subscription economics, payment systems, and a passion for building customer-facing products. The position offers a unique opportunity to impact the growth of compelling membership models and payment experiences.

Qualifications

• Proven ability to manage subscription economics, including defining KPIs like LTV:CAC.
• Strong technical understanding of payment gateways and recurring billing platforms.
• Experience shipping and iterating on successful Software or Financial products.
• Experience shipping software or financial products at scale.

Responsibilities

• Own the end-to-end strategy, P&L, and success metrics for subscription offerings.
• Define, execute, and analyze A/B tests to improve conversion rates.
• Design, test, and launch new subscription models and loyalty programs.
• Design, test, and launch tiered subscription models and loyalty programs to drive enrollment and reduce churn.
• Analyze subscription data to identify growth opportunities and inform prioritization.
• Define features, write product specs, facilitate user studies, manage backlog, and ship features.

Skills

Subscription economics management

Payment gateways knowledge

Data-informed decision making

Collaboration with cross-functional teams

Product management

Growth & retention

Team collaboration

Education

Bachelor's degree or equivalent experience

Tools

Stripe

Zuora

Job description

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross‑functional team members to ship remarkable features and products. Our Subscriptions team is focused on expanding recurring revenue streams and improving customer lifetime value by designing and launching compelling membership models, benefits, and payment experiences across our product ecosystem. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry‑changing platform. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross‑functional team members to ship remarkable features and products.

Job Responsibilities

• Own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings.
• Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics.
• Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind.
• Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn.
• Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization.
• Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner.
• Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind.

Job Requirements

• Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes.
• Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements.
• A data informed work style, viewed through a compassionate lens of the user.
• A passion for building delightful customer facing products and experiences.
• Experience shipping and iterating on successful Software or Financial products at scale.
• The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth.
• Bachelor's degree or equivalent experience.
• With domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred.

Life @Crypto.com

Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.