Senior Process Executive - MDM

Americana Foods - National Food Company; Dubai; On-site; AED 300,000 - 450,000; Full time

Job summary

Americana Foods - National Food Company in Dubai seeks a data specialist to manage master data in Oracle EBS, ensuring accuracy, governance, and timely updates across business units.

You will lead data standardization and cleansing, resolve queries with BUs and IT, and maintain SOPs while supporting data migration and ERP improvement initiatives.

Qualifications

• Bachelor’s degree in Commerce, Business Admin, Finance, or related field.
• 6–8 years in master data management or operations in FMCG/food sector.
• Hands-on Master Data in Oracle EBS experience.
• Experience in data governance, data quality, and approval workflows.
• Experience across multi-BU or multi-country environments preferred.

Responsibilities

• Create, update, and inactivate master data in Oracle EBS within SLA.
• Apply naming conventions, mandatory fields, business rules, maker-checker controls, and access restrictions.
• Resolve master data queries and coordinate with BUs and IT.
• Lead data standardization and cleansing with Data Owners and Data Stewards.
• Run periodic quality reviews and monitor ageing and errors.
• Support data migration, reconciliation, testing, and ERP improvements.

Skills

Oracle EBS

Data Governance

Data Quality

Stakeholder Collaboration

MDM

Education

Bachelor’s degree in Commerce / Business / Finance / Information Systems

Job description

Job Purpose

Manage the accurate and timely creation, maintenance, and inactivation of master data in Oracle EBS, ensuring requests meet approved business requirements, validation standards, and governance controls. Support BUs with query resolution and lead data standardization and cleansing exercises across the organization.

Key Responsibilities

• Master Data Operations: Create, update, and inactivate records in Oracle EBS within agreed service levels, validating accuracy, completeness, supporting documents, approvals, and duplicates before processing.
• Governance & Controls: Apply approved naming conventions, mandatory fields, business rules, maker-checker controls, segregation of duties, and access restrictions; maintain audit trails and protect sensitive information.
• BU Support & Query Resolution: Resolve master data queries, investigate root causes, and coordinate with business stakeholders and IT; provide guidance on request requirements, processes, and status.
• Data Standardization & Cleansing: Lead exercises to standardize data and correct duplicate, incomplete, inaccurate, inconsistent, or obsolete records. Coordinate standards and corrective actions with Data Owners, Data Stewards, BUs, and the Data Governance team, securing approvals before updates.
• Data Quality & Performance: Conduct periodic quality reviews, recommend preventive actions, and monitor request volumes, ageing, turnaround times, recurring errors, and cleansing progress; escal…?
• Process & System Improvements: Maintain SOPs and validation checklists, train BU users, and support data migration, reconciliation, system testing, and ERP improvement initiatives.
• Project & Stakeholder Support: Support master data projects through stakeholder discussions, requirements gathering, and coordination with BUs and IT. Explain master data structures, dependencies, and system requirements; help resolve issues, recommend practical solutions, and support testing and implementation.

Qualifications, Experience, & Skills

• Bachelor’s degree in Commerce, Business Administration, Finance, Accounting, Information Systems, Supply Chain, or a related discipline. Relevant Oracle EBS, MDM, Data Governance, or Data Quality certification is an advantage.
• Typically, 6–8 years of relevant experience in master data management or operations, preferably within an FMCG, food manufacturing, or distribution environment.
• Strong hands-on experience in creating and maintaining master data in Oracle EBS.
• Experience managing master data across multiple business functions and understanding its impact on downstream transactions.
• Demonstrated experience coordinating or leading data standardization and cleansing exercises.
• Experience supporting BUs, resolving master data queries, and coordinating with business and technical teams.
• Working knowledge of data governance principles, data quality controls, documentation requirements, and approval workflows.
• Experience in a multi-BU or multi-country environment is preferred.