Senior Process Executive - MDM

Americana Foods; Dubai; On-site; AED 180,000 - 250,000; Full time

Job summary

Americana Foods is seeking a Master Data Specialist to manage creation, maintenance, and inactivation of records in Oracle EBS, ensuring governance and validation standards are met. You will support BUs with query resolution and lead data standardization and cleansing across the organization.

Role requires 6–8 years in master data management or operations, with hands-on Oracle EBS experience and a track record in a multi-BU, multi-country FMCG environment.

Qualifications

• Bachelor’s degree in Commerce, Business Administration, Finance, Accounting, Information Systems, Supply Chain, or related discipline.
• Typically 6–8 years of experience in master data management or operations.
• Strong hands-on experience in creating and maintaining master data in Oracle EBS.
• Experience coordinating data standardization and cleansing across multiple BUs.
• Experience supporting BUs, resolving master data queries, and coordinating with business and IT teams.
• Knowledge of data governance principles, data quality controls, documentation requirements, and approval workflows.
• Experience in a multi-BU or multi-country environment is preferred.

Responsibilities

• Create, update, and inactivate records in Oracle EBS within agreed service levels, validating accuracy and required approvals.
• Apply governance rules: naming conventions, mandatory fields, maker-checker controls, and audit trails.
• Resolve master data queries and coordinate with business stakeholders and IT.
• Lead data standardization and cleansing with Data Owners, Data Stewards, BUs, and Data Governance.
• Conduct periodic data quality reviews and monitor ageing, turnaround times, and cleansing progress.
• Maintain SOPs and validation checklists; train BU users.
• Support data migration, reconciliation, system testing, and ERP improvement initiatives.
• Support master data projects through stakeholder discussions and requirements gathering.

Skills

Data governance

Data quality controls

Documentation

Approval workflows

Stakeholder coordination

Query resolution

Education

Bachelor’s degree in Commerce/Business Administration/Finance/Accounting/Information Systems/Supply Chain or related discipline

Tools

Oracle EBS

Job description

Job Purpose

Manage the accurate and timely creation, maintenance, and inactivation of master data in Oracle EBS, ensuring requests meet approved business requirements, validation standards, and governance controls. Support BUs with query resolution and lead data standardization and cleansing exercises across the organization.

Key Responsibilities

• Master Data Operations: Create, update, and inactivate records in Oracle EBS within agreed service levels, validating accuracy, completeness, supporting documents, approvals, and duplicates before processing.
• Governance & Controls: Apply approved naming conventions, mandatory fields, business rules, maker-checker controls, segregation of duties, and access restrictions; maintain audit trails and protect sensitive information.
• BU Support & Query Resolution: Resolve master data queries, investigate root causes, and coordinate with business stakeholders and IT; provide guidance on request requirements, processes, and status.
• Data Standardization & Cleansing: Lead exercises to standardize data and correct duplicate, incomplete, inaccurate, inconsistent, or obsolete records. Coordinate standards and corrective actions with Data Owners, Data Stewards, BUs, and the Data Governance team, securing approvals before updates.
• Data Quality & Performance: Conduct periodic quality reviews, recommend preventive actions, and monitor request volumes, ageing, turnaround times, recurring errors, and cleansing progress; escal…?
• Process & System Improvements: Maintain SOPs and validation checklists, train BU users, and support data migration, reconciliation, system testing, and ERP improvement initiatives.
• Project & Stakeholder Support: Support master data projects through stakeholder discussions, requirements gathering, and coordination with BUs and IT. Explain master data structures, dependencies, and system requirements; help resolve issues, recommend practical solutions, and support testing and implementation.

Qualifications, Experience, & Skills

• Bachelor’s degree in Commerce, Business Administration, Finance, Accounting, Information Systems, Supply Chain, or a related discipline. Relevant Oracle EBS, MDM, Data Governance, or Data Quality certification is an advantage.
• Typically, 6–8 years of relevant experience in master data management or operations, preferably within an FMCG, food manufacturing, or distribution environment.
• Strong hands-on experience in creating and maintaining master data in Oracle EBS.
• Experience managing master data across multiple business functions and understanding its impact on downstream transactions.
• Demonstrated experience coordinating or leading data standardization and cleansing exercises.
• Experience supporting BUs, resolving master data queries, and coordinating with business and technical teams.
• Working knowledge of data governance principles, data quality controls, documentation requirements, and approval workflows.
• Experience in a multi-BU or multi-country environment is preferred.