Senior Process Executive – MDM

Americana Foods; Dubai; On-site; AED 268,000 - 469,000; Full time

Job summary

Americana Foods in Dubai seeks a Master Data Specialist to manage creation, maintenance, and inactivation of records in Oracle EBS, ensuring governance and data quality across the organization. You will lead data standardization, cleansing, and support BUs with queries, coordinating with Data Owners and IT.

Your experience in master data management, governance practices, and ERP projects will drive data improvements and ensure accurate downstream transactions.

Qualifications

• Bachelor's degree required in commerce, business, finance, accounting, information systems, or supply chain.
• Oracle EBS, MDM, data governance or data quality certification is a plus.
• 6–8 years of master data management or operations experience, preferably FMCG.

Responsibilities

• Create, update, and inactivate master data records in Oracle EBS within service levels.
• Apply naming conventions, mandatory fields, business rules, maker-checker controls and audit trails.
• Resolve master data queries with BUs and IT; guide requirements and status.
• Lead data standardization and cleansing with Data Owners, Data Stewards, and stakeholders.
• Monitor data quality, ageing, turnaround times, and cleansing progress; escalate issues.
• Maintain SOPs, validation checklists, and assist ERP improvement initiatives.
• Support data projects through stakeholder discussions, testing and implementation.

Skills

Master data management

Oracle EBS

Data governance

Data cleansing

Stakeholder coordination

SOPs training

Education

Bachelor's degree in Commerce / Business / Finance / Accounting / Information Systems / Supply Chain

Tools

Oracle EBS

MDM

Job description

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• Dubai, United Arab Emirates Business Unit: Fin / IT / S&OP / Global Procurement
• Function: Business Excellence Employment Type: Regular

Manage the accurate and timely creation, maintenance, and inactivation of master data in Oracle EBS, ensuring requests meet approved business requirements, validation standards, and governance controls. Support BUs with query resolution and lead data standardization and cleansing exercises across the organization.

Key Responsibilities

• Master Data Operations: Create, update, and inactivate records in Oracle EBS within agreed service levels, validating accuracy, completeness, supporting documents, approvals, and duplicates before processing.
• Governance & Controls: Apply approved naming conventions, mandatory fields, business rules, maker-checker controls, segregation of duties, and access restrictions; maintain audit trails and protect sensitive information.
• BU Support & Query Resolution: Resolve master data queries, investigate root causes, and coordinate with business stakeholders and IT; provide guidance on request requirements, processes, and status.
• Data Standardization & Cleansing: Lead exercises to standardize data and correct duplicate, incomplete, inaccurate, inconsistent, or obsolete records. Coordinate standards and corrective actions with Data Owners, Data Stewards, BUs, and the Data Governance team, securing approvals before updates.
• Data Quality & Performance: Conduct periodic quality reviews, recommend preventive actions, and monitor request volumes, ageing, turnaround times, recurring errors, and cleansing progress; escalates issues and dependencies.
• Process & System Improvements: Maintain SOPs and validation checklists, train BU users, and support data migration, reconciliation, system testing, and ERP improvement initiatives.
• Project & Stakeholder Support: Support master data projects through stakeholder discussions, requirements gathering, and coordination with BUs and IT. Explain master data structures, dependencies, and system requirements; help resolve issues, recommend practical solutions, and support testing and implementation.

QUALIFICATIONS, EXPERIENCE, & SKILLS

• Bachelor’s degree in Commerce, Business Administration, Finance, Accounting, Information Systems, SupplyChain, or a related discipline. Relevant Oracle EBS, MDM, Data Governance, or Data Quality certification isan advantage.
• Typically, 6–8 years of relevant experience in master data management or operations, preferablywithin an FMCG, food manufacturing, or distribution environment.
• Strong hands‑on experience in creating and maintaining master data in Oracle EBS.
• Experience managing master data across multiple business functions and understanding its impacton downstream transactions.
• Demonstrated experience coordinating or leading data standardization and cleansing exercises.
• Experience supporting BUs, resolving master data queries, and coordinating with business andtechnical teams.
• Working knowledge of data governance principles, data quality controls, documentationrequirements, and approval workflows.
• Experience in a multi-BU or multi-country environment is preferred.