Senior Operations Lead: Cross-Dept Coordination & Reporting

Al Burhani General Trading LLC; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Al Burhani General Trading LLC is seeking a highly experienced Operations Supervisor to oversee day-to-day company operations across all departments in Dubai. You will drive structure, accountability, planning and performance management, working with department heads to implement plans and improve efficiency, profitability, productivity and customer satisfaction.

The role requires hands-on leadership, strong reporting, and the ability to coordinate across Sales, Projects, Installation,

Qualifications

• 7–10+ years of UAE experience in operations management.
• Experience in flooring, interior fit-out, joinery, construction or similar project-based industry.
• Strong planning, reporting, follow-up, leadership and problem-solving skills.
• UAE driving license preferred.

Responsibilities

• Oversee and coordinate operations across Sales, Projects, Installation, Production, Warehouse, Procurement, Logistics, Finance and HR.
• Collect and review weekly and monthly reports from all departments and present consolidated reports to management.
• Conduct regular weekly and monthly meetings with department heads to review performance and priorities.
• Prepare and monitor weekly/monthly operational planners, action trackers, and deadlines.
• Follow up with department heads to ensure tasks are completed on time.
• Monitor cross-department activities to ensure smooth coordination.
• Identify delays and bottlenecks and ensure timely solutions.
• Track KPIs and report key issues to management.
• Develop and improve operational procedures and reporting systems.
• Provide management with updates, analysis, recommendations, and action plans.

Skills

Operations leadership

Cross-department coordination

Planning and reporting

Problem-solving

Excel reporting

Ownership & accountability

Senior management collaboration

Driving improvements

Tools

Excel

Job description

Al Burhani General Trading LLC is seeking a highly experienced Operations Supervisor to oversee day-to-day company operations across all departments in Dubai. You will drive structure, accountability, planning and performance management, working with department heads to implement plans and improve efficiency, profitability, productivity and customer satisfaction.

The role requires hands-on leadership, strong reporting, and the ability to coordinate across Sales, Projects, Installation,