Senior Officer - Customer Service

Al Ghurair Investment (AGI); Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Remote DXB in Dubai is seeking a Senior Customer Service professional to operate on-site, maintain high service standards at the counter, and engage with customers in a professional and cordial manner.

You will prioritize workload, keep the counter clean, and guide customers toward VIP services to boost revenue through up-selling.

Qualifications

• Must have professional and cordial communication
• Ability to maintain an organized workspace
• Strong up-selling capability

Responsibilities

• Maintain a high standard of customer service at the site
• Deal with all customers in a highly professional and cordial manner
• Keep the counter uncluttered and clean
• Prioritize workload effectively
• Divert customers to VIP Service section to generate revenue through up-selling

Skills

Customer service

Upselling

Communication

Organization

Job description

On-site · Dubai Full Time Senior Customer Service

Posted 2 days ago Apply link checked 2 days ago

Why we think you can apply

Employer country United Arab Emirates · Dubai

Hiring model UAE-based role · the employer hires in the UAE

Work from Dubai · on-site

Time-zone overlap Gulf Standard Time · none needed

Posted 2 days ago · apply link checked 2 days ago

Responsibilities

• Maintain a high standard of customer service at the site
• Deal with all customers in a highly professional and cordial manner
• Keep the counter uncluttered and clean
• Prioritize workload effectively
• Divert customers to VIP Service section to generate revenue through up-selling

What we look for

• Professional and cordial communication
• Ability to maintain organized workspace
• Up-selling skills