Senior Network Security Support Engineer (Equity)

Remotedxb; Dubai; On-site; AED 360,000 - 520,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Unlimited PTO and sick time

Competitive compensation package

Job summary

Reach Security is seeking a senior network security expert to act as the go-to SME for the support team, review firewall rule-sets, and provide prioritized recommendations for complex customer deployments. You will diagnose deep engineering issues using captures, logs, and flow data to identify root causes and guide remediation.

Collaborate with Sales Engineering to help defend network findings to customers, work with Engineering and QA to report defects and verify fixes, and author internal

Qualifications

• 6+ years of hands-on enterprise network security experience.
• Platform-level firewall expertise across Palo Alto, Fortinet, Cisco, Check Point, or Juniper.
• Strong TCP/IP, packet analysis, and network troubleshooting skills.

Responsibilities

• Serve as the network SME for the support team, reviewing firewall rule-bases and network policies to provide prioritized recommendations.
• Troubleshoot integrations between Reach and third-party network-security products such as NGFW, IDS/IPS/NDR, and SASE/ZTNA.
• Diagnose deep engineering-level customer issues using packet captures, flow data, and device logs to find root causes.
• Enable the Sales Engineering team by teaching them to interpret and defend network findings to customers.
• Partner with Engineering and QA to report defects, validate fixes, and drive root-cause analysis.
• Author and maintain internal runbooks and audit playbooks.

Skills

Enterprise network security

Firewall platforms

TCP/IP proficiency

Routing & VPN

Cloud network security

Linux admin

Tools

SIEM

SOAR platforms

Python

Job description

Reach Security is seeking a senior network security expert to act as the go-to SME for the support team, review firewall rule-sets, and provide prioritized recommendations for complex customer deployments. You will diagnose deep engineering issues using captures, logs, and flow data to identify root causes and guide remediation.

Collaborate with Sales Engineering to help defend network findings to customers, work with Engineering and QA to report defects and verify fixes, and author internal