Senior Manager – Transformation & Change

ADNEC Group; Abu Dhabi; On-site; AED 350,000 - 520,000; Full time

Job summary

ADNEC Group is seeking a transformation leader to drive change across business and corporate functions, including HR, Finance, IT and Operations, spanning our Venues, Events, F&B, Services, Tourism and Media clusters.

You will map processes, standardize procedures, lead enterprise system implementations, and manage change programmes while partnering with IT, Digital and senior stakeholders to embed AI opportunities and measurable benefits.

Qualifications

• 5–8 years of experience in business transformation, process improvement, or change management, including at least 3 years in a managerial or team leadership capacity.
• Experience driving transformation across multiple business and corporate functions, including HR processes and operations.
• Proven experience in HR transformation, employee lifecycle process improvement, and HR system implementation or enhancement.

Responsibilities

• Lead end-to-end process mapping and redesign across business and corporate functions, including HR, Finance, Procurement, IT, and Operations.
• Develop standardised processes and operating procedures that improve efficiency and alignment across business units.
• Drive HR process transformation across the employee lifecycle, working closely with HR teams to improve service delivery and employee experience.
• Lead or co-lead enterprise system implementations, including ERP, CRM, HR systems, and workflow platforms, from requirements gathering through go-live and post-launch support.
• Bridge business requirements and IT/vendor delivery, ensuring solutions meet operational needs.
• Oversee user acceptance testing, data-migration validation, and cutover planning.
• Develop and execute change management plans covering stakeholder engagement, impact assessments, communications, and training.
• Build change readiness, manage resistance, and track adoption to sustain improvements.
• Partner with IT/Digital and business teams to identify, pilot, and scale practical AI and automation opportunities.
• Manage transformation plans, milestones, risks, governance, and benefits tracking.
• Collaborate with senior stakeholders and build transformation capability across the Group.

Skills

Transformation leadership

Process mapping

Change management

HR transformation

ERP implementations

CRM implementations

Stakeholder management

AI & automation

Lean Six Sigma

Project management

Vendor liaison

Education

Bachelor’s in Business Administration

Engineering

Information Systems

Human Resources

Tools

ERP systems

CRM systems

Workflow platforms

Job description

Are you a transformation leader with experience driving change across business and corporate functions, including HR?

Join ADNEC Group and lead transformation initiatives that improve processes, enable enterprise systems and AI adoption, and embed sustainable ways of working across our Venues, Events, F&B, Services, Tourism, and Media clusters.

What You’ll Do

• Lead end-to-end process mapping and redesign across business and corporate functions, including HR, Finance, Procurement, IT, and Operations.
• Develop standardised processes and operating procedures that improve efficiency and alignment across business units.
• Drive HR process transformation across the employee lifecycle, working closely with HR teams to improve service delivery and employee experience.
• Lead or co-lead enterprise system implementations, including ERP, CRM, HR systems, and workflow platforms, from requirements gathering through go-live and post-launch support.
• Bridge business requirements and IT/vendor delivery, ensuring solutions meet operational needs.
• Oversee user acceptance testing, data-migration validation, and cutover planning.
• Develop and execute change management plans covering stakeholder engagement, impact assessments, communications, and training.
• Build change readiness, manage resistance, and track adoption to sustain improvements.
• Partner with IT/Digital and business teams to identify, pilot, and scale practical AI and automation opportunities.
• Manage transformation plans, milestones, risks, governance, and benefits tracking.
• Collaborate with senior stakeholders and build transformation capability across the Group.

What You’ll Bring

• Bachelor’s degree in Business Administration, Engineering, Information Systems, Human Resources, or a related field.
• 5–8 years of experience in business transformation, process improvement, or change management, including at least 3 years in a managerial or team leadership capacity.
• Experience driving transformation across multiple business and corporate functions, including a strong understanding of HR processes and operations.
• Proven experience in HR transformation, employee lifecycle process improvement, and HR system implementation or enhancement.
• A track record of delivering enterprise system implementations, such as ERP, CRM, HR systems, or workflow platforms, end-to-end.
• Experience designing and delivering change programmes across large organisations with multiple business units.
• Practical business-side experience in AI and automation adoption.
• Strong knowledge of process mapping, project management, business requirements, and benefits measurement.
• Familiarity with continuous improvement practices and structured change methodologies such as Lean, Six Sigma, or PROSCI ADKAR.
• Strong stakeholder management skills, with the ability to influence senior leaders and align cross-functional teams.
• Excellent communication, analytical, and problem-solving skills.
• Experience within a diversified group or an organisation undergoing merger or integration is an advantage.