Senior Manager Commercial Operations

Sanad Aerotech; Abu Dhabi; On-site; AED 900,000 - 1,500,000; Full time

Job summary

Sanad Aerotech, a leading global aircraft engine MRO, seeks a strategic leader to govern invoicing and account management in Abu Dhabi. You will drive KPI setting, talent development, and continuous improvement across commercial operations.

Lead end-to-end invoicing, ensure compliance and timely billing, and manage disputes. Oversee key accounts, optimize performance, profitability, and customer satisfaction while engaging senior stakeholders.

Qualifications

• Bachelor's degree in Business Administration, Economics, or a related discipline.
• Master's degree (MBA or equivalent) preferred.
• Minimum 10 years' experience in commercial operations or account management, ideally within the Aviation or Aero Engine MRO sector.
• 5 years of progressive leadership managing multifunctional teams.
• Expertise in overseeing invoicing and key account management in complex technical environments.
• Familiarity with V2500, Trent700, LEAP, and GEnx engine platforms considered advantageous.

Responsibilities

• Strategic Leadership and Oversight: Provide direction and governance for Invoicing and Account Management functions, setting KPIs, managing talent development, and championing continuous improvement.
• Invoicing Management: Oversee end-to-end invoicing processes ensuring compliance, accuracy, and timely billing; manage escalated disputes and maintain data integrity.
• Account Management Oversight: Lead Key Account functions focusing on performance, profitability, retention, and customer satisfaction; support resolution of complex customer challenges.
• Stakeholder Engagement: Serve as primary interface with senior internal and external stakeholders, participating in cross-functional collaboration to align commercial operations.
• Financial Reporting: Monitor and report key financial and operational metrics, identify risks and opportunities, and ensure compliance with financial controls and audit requirements.

Skills

Strategic leadership

Invoicing management

Account management

Stakeholder engagement

Financial reporting

Education

Bachelor's degree in Business Administration/Economics

Master's degree (MBA) preferred

Job description

Responsibilities

• Strategic Leadership and Oversight: Provide direction and governance for Invoicing and Account Management functions, setting KPIs, managing talent development, and championing continuous improvement.
• Invoicing Management: Oversee end-to-end invoicing processes ensuring compliance, accuracy, and timely billing; manage escalated disputes and maintain data integrity.
• Account Management Oversight: Lead Key Account functions focusing on performance, profitability, retention, and customer satisfaction; support resolution of complex customer challenges.
• Stakeholder Engagement: Serve as primary interface with senior internal and external stakeholders, participating in cross-functional collaboration to align commercial operations.
• Financial Reporting: Monitor and report key financial and operational metrics, identify risks and opportunities, and ensure compliance with financial controls and audit requirements.

Requirements

• Bachelor's degree in Business Administration, Economics, or a related discipline
• Master's degree (MBA or equivalent) preferred
• Minimum 10 years' experience in commercial operations or account management, ideally within the Aviation or Aero Engine MRO sector
• 5 years of progressive leadership managing multifunctional teams
• Expertise in overseeing invoicing and key account management in complex technical environments
• Familiarity with V2500, Trent700, LEAP, and GEnx engine platforms considered advantageous

About the Company

Sanad Aerotech is a leading global aircraft Engine MRO provider with revenues exceeding $2 billion.