Senior Key Account Manager – Glass & Building Materials

Oscar Glass; Ajman; On-site; AED 180,000 - 260,000; Full time

Job summary

Oscar Glass is hiring a Key Account Manager for an on-site position in Ajman. You will manage and grow key client relationships, develop account plans, and coordinate quotations, orders and deliveries. You will lead a team and report performance while ensuring exceptional service and professional communication.

Ideal candidates have 8–10 years in B2B sales, experience in glass or related industries, and proficiency with CRM, ERP, Tally, and MS Office. Bachelor’s degree or equivalent is required.

Qualifications

• Strong account management and key accounts experience.
• Solid analytical and business planning capabilities to interpret data and forecast demand.
• Proven customer service mindset with excellent interpersonal and communication skills.
• Experience in B2B sales or the glass/construction/building materials industry.
• Ability to work on-site in Ajman and manage multiple accounts.
• Bachelor’s degree or equivalent experience.
• Proficiency in CRM tools, ERP software, Tally and Microsoft Office.
• Minimum 8 to 10 years experience.

Responsibilities

• Manage and grow relationships with key accounts as primary contact for major clients.
• Develop account plans, monitor performance against targets, and coordinate with internal teams on quotations, orders and deliveries.
• Resolve customer issues promptly and professionally.
• Analyze account data to identify growth opportunities and prepare regular reports.
• Support strategic business initiatives and conduct client meetings.
• Negotiate terms within guidelines and maintain high standards of service.
• Oversee sales, procurement, stock reports, accounts payable/receivable for assigned accounts.
• Directly report to MD and lead a team of 8 to 10 people.

Skills

Account management

Key accounts

Analytical skills

Business planning

Customer service

Interpersonal skills

Communication skills

B2B sales experience

Glass/Construction industry experience

On-site Ajman work

Education

Bachelor’s degree in Business/Marketing or related field

Tools

CRM software

ERP software

Tally

Microsoft Office

Job description

Oscar Glass is hiring a Key Account Manager for an on-site position in Ajman. You will manage and grow key client relationships, develop account plans, and coordinate quotations, orders and deliveries. You will lead a team and report performance while ensuring exceptional service and professional communication.

Ideal candidates have 8–10 years in B2B sales, experience in glass or related industries, and proficiency with CRM, ERP, Tally, and MS Office. Bachelor’s degree or equivalent is required.