Senior IT Operations Lead - Multi-Outlet POS & Cloud Infra

EUREKA RESTAURANT & CAFE L.L.C

Dubai

In loco

AED 150.000 - 180.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

EUREKA RESTAURANT & CAFE L.L.C is seeking a Senior IT Support Engineer to oversee IT operations for its multi-brand outlets, central kitchen, warehouse and Head Office in the UAE. The role emphasizes maintaining restaurant technology, infrastructure, and security while minimizing downtime across all locations.

Responsibilities include supporting Foodics POS, KDS kiosks, delivery integrations, ERP/Odoo, CRM, and cloud platforms (AWS).

Competenze

Bachelor's Degree or Diploma in IT, Computer Science or related field
5-8 years IT Support/Operations experience, 3+ years in F&B or multi-site
Strong hands-on experience with restaurant POS systems in multi-outlet environments
Knowledge of networking, IT infrastructure, hardware, software and cloud technologies
Experience with AWS, ERP, CRM and inventory management systems

Mansioni

Manage day-to-day IT operations across restaurants, central kitchen, warehouse and Head Office
Troubleshoot and maintain restaurant POS systems and delivery integrations
Support ERP Odoo, CRM, inventory management and other business applications
Manage IT infrastructure including networking, Wi-Fi, routers, switches, firewalls, servers and cloud platforms AWS
Maintain CCTV hardware/software and IT security
Coordinate with vendors and service providers for support and upgrades
Lead IT setup for new store openings and technology rollouts
Ensure backups, preventive maintenance, data security and minimal downtime across outlets
Identify opportunities to automate IT operations and apply AI solutions