Senior Insurance BA – Digital Transformation Lead

Sutherland Global

Dubai

On-site

AED 300,000 - 450,000

Full time

14 days+

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Job summary

Sutherland Global in Dubai, UAE is seeking an experienced Senior Business Analyst to lead insurance domain digital transformation initiatives. You will collaborate with stakeholders and cross-functional teams to translate business requirements into actionable solutions and agile user stories, while steering change management and continuous improvement.

The role emphasizes stakeholder leadership, process analysis, and delivering measurable outcomes in a fast-paced transformation program within

Qualifications

10+ years of experience as a Business Analyst in the Insurance domain.
Strong experience in Insurance Digital Transformation projects.
Strong understanding of Insurance processes, products and workflows.
Experience in requirements gathering, business process analysis and process modelling.
Strong experience in BRD, FRD, Functional Requirements and User Stories.
Hands-on experience with Agile/Scrum methodologies.
Experience working with Product Owners, Developers and cross-functional teams.
Strong stakeholder management and communication skills.
Experience in Change Management and Impact Assessment.
Ability to translate business requirements into functional/technical specifications.
Excellent analytical, presentation and facilitation skills.
Middle East/GCC Insurance experience is highly preferred.
Willingness to relocate to UAE is mandatory.

Responsibilities

Collaborate with business stakeholders and technology teams to identify opportunities for digital transformation and process improvement within the insurance domain.
Analyse existing systems, processes and workflows to identify bottlenecks and improvement areas.
Gather, analyse and document business requirements for digital solutions.
Develop business requirements, functional specifications and user stories aligned with business objectives.
Work closely with cross-functional teams, Product Owners and development teams to drive project implementation.
Lead change management activities for digital transformation initiatives.
Conduct impact assessments and stakeholder analysis.
Develop communication plans, training materials and workshops to support change adoption.
Monitor and evaluate the effectiveness of transformation initiatives.
Champion Agile/Scrum methodologies and promote continuous improvement.
Facilitate workshops, discussions and stakeholder meetings.
Collaborate with Product Owners and development teams to prioritize and refine user stories.
Drive retrospectives, feedback sessions and continuous Agile process improvements.