Senior Infrastructure Engineer: Cloud, Automation & Security

Help AG

Dubai

Hybrid

AED 280,000 - 420,000

Full time

6 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health insurance

Hybrid work environment

Job summary

Help AG is seeking a Senior Infrastructure Engineer to maintain the MSS infrastructure including Windows and Linux servers, switches, firewalls, AD, O365, WAF, VMware, storage and backup technologies.

The role focuses on health and availability management, patching, security, automation, and cloud provisioning (Azure/OCI) in a hybrid environment based in Dubai. Strong English skills required; Arabic is a plus.

Qualifications

Bachelor's degree in information security or IT-related field.
10+ years of experience in IT infrastructure and servers.
Relevant certifications and infrastructure certifications.
Understanding of Microsoft domain and Active Directory.
Experience with network security technologies like firewall and WAF.
Experience with virtualization environments like VMware.
Proper and structured documentation and diagramming.
Excellent and accent-free communication skills in English (Arabic is an advantage).

Responsibilities

Conduct health and availability management of all systems/components.
Troubleshoot issues with Linux and Windows servers and applications.
Cycle patching and urgent/critical patch deployment across all systems.
Update system with security patches and submit monthly reports.
Provide support for the MSS IT infrastructure.
Perform policy/configuration management and optimization of all systems.
Develop and document internal IT infrastructure policies and standards.
Engage in weekly/monthly/quarterly tasks and reporting.
Build and manage infrastructure in Azure & OCI cloud.
Automate operational tasks for platform upkeep and provisioning of new customers/services.