Senior HR Administrator (Government Liaison)

Emirates Leisure Retail (Australia) Pty Ltd; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Emirates Leisure Retail (Australia) Pty Ltd in Dubai seeks an experienced Government Liaison specialist to ensure full compliance across UAE government touchpoints. The role blends field work with office duties, interfacing with authorities to keep visas, permits and approvals moving promptly.

You will coordinate visa processing, medicals, Emirates ID, and related documentation while supporting a multicultural team and maintaining precise employee records.

Qualifications

• Minimum 5 years' experience in a related government liaison / PRO role within the UAE.
• Familiarity with UAE government procedures (MOHRE, Tasheel, Emirates ID).
• Experience supporting a multicultural team in an administrative capacity.

Responsibilities

• Manage end-to-end work permit, visa processing and related MOHRE/Tasheel tasks.
• Coordinate medical exams and Emirates ID registrations for employees and dependants.
• Arrange free zone and authority access passes and visa stamping (JAFZA, DIFC, TECOM).
• Handle document attestation and legalisation processes.
• Process domestic worker visas and related contracts.
• Maintain employee files and handle invoicing and expense entries.
• Collaborate with HR, Customer Service, Supply Chain, Logistics and Retail teams.

Skills

Government liaison

Multicultural teamwork

Administrative support

Deadline-driven

Tools

MS Office

Job description

We're looking for an experienced Government Liaison specialist to join our Human Resources Group Services team in Dubai. Reporting to the Government Liaison Manager, you'll be the person who makes sure our people and our business stay fully compliant across every government and ministry touchpoint in the UAE.

This is a hands on, high trust role. You'll be out in the field as much as at your desk, working directly with authorities to keep visas, permits, passes and approvals moving without delay. If you know the UAE PRO landscape inside out and take genuine pride in getting things done properly the first time, this one's for you.

What you'll be doing

• Managing end to end work permit, labour contract and visa processing through MOHRE/Tasheel — including new joiner job offer registration, labour clearance, renewals, relative work permits, profession changes and quota modifications
• Coordinating medical examinations and Emirates ID registration and renewals for employees and their dependants
• Arranging free zone and authority access passes and visa stamping across JAFZA, DIFC and TECOM
• Handling document attestation and legalisation via the Ministry of Foreign Affairs, CID, Chamber, Amer and legal translation offices
• Processing maid/domestic worker visas and contracts through Tadbeer, plus business and tourist visa applications
• Managing Dubai Municipality health cards (OHC), staff passport control, and exit formalities including airport attendance
• Maintaining accurate, up-to-date employee files and handling invoice submission, corporate card expense entries and journal verification
• Building strong working relationships across HR, Customer Service, Supply Chain, Logistics and Retail, and with our associate companies

What we're looking for

• Minimum 5 years' experience in a related government liaison / PRO role within the UAE
• Confident working with Microsoft Office
• 2+ years supporting a multicultural team in an administrative capacity
• Familiarity with Ministry of Health and Emirates ID procedures
• A proven ability to build and expand the kind of contacts that benefit the business

You’ll thrive here if you are

Customer focused, self motivated and genuinely accountable to deadlines. This role rewards strong planning and organisation, sound judgement, clear communication and complete integrity, you'll often be the single point of contact between our people and the authorities and you'll own that from start to finish.