About the Role
Our client is seeking an experienced Public Relations Officer (PRO) to manage government relations, immigration, labour, visa and employee documentation processes across a diversified group of companies in Dubai. The position will support a group employing approximately 400 employees, including a substantial blue-collar operational and site-based workforce. The PRO will work closely with the Group HR & Admin function to ensure visas, work permits, Emirates IDs, medicals, labour documentation and other government-related requirements are processed accurately and on time. This is a hands-on role requiring strong practical knowledge of UAE government procedures, excellent organisation, and the ability to manage a high volume of employee documentation across multiple group entities.
Key Responsibilities
- Government Relations & PRO Services: Manage day-to-day PRO and government relations activities across the group’s UAE entities.
- Process new employment visas, visa renewals, cancellations, status changes and related immigration requirements.
- Coordinate work permits, labour approvals and other employment documentation through relevant government platforms.
- Manage Emirates ID applications, renewals, medical fitness appointments and associated employee documentation.
- Liaise with MOHRE, GDRFA and other relevant UAE government authorities regarding employee and company-related requirements.
- Monitor government applications and proactively follow up to prevent unnecessary delays or compliance lapses.
- Maintain accurate records of employee visas, work permits, Emirates IDs, passports, medicals and related documentation.
- Monitor expiry dates and ensure renewals are initiated sufficiently in advance.
- Coordinate employee documentation required for onboarding, mobilisation, transfers and offboarding.
- Support HR with employee files and ensure government- related documentation remains complete and audit-ready.
- Handle immigration and documentation requirements for both office-based employees and a significant blue-collar site workforce.
- Support the Group HR & Admin Manager with MOHRE, WPS, visas, work permits and government HR processes.
- Assist with labour contracts, employment documentation and other government-related HR administration.
- Coordinate with HR, Finance and operational teams to ensure employee records and government information remain accurate.
- Support the timely cancellation and clearance of employment documentation for departing employees.
- Maintain confidentiality when handling passports, identification documents and employee information.
- Maintain organised trackers for visa, labour, immigration and government documentation across multiple group companies.
- Identify approaching expiries, missing documents or potential compliance issues and elevate them promptly.
- Keep abreast of relevant procedural changes affecting UAE employment, immigration and government services.
- Ensure applications, supporting documents and approvals are properly filed and readily retrievable.
- Provide regular status updates to the Group HR & Admin Manager regarding outstanding applications, renewals and compliance matters.
- Build effective working relationships with government departments, typing centres, medical centres and other external service providers.
- Represent the company professionally during government and regulatory interactions.
- Coordinate external documentation and attestations where required.
- Resolve routine PRO and immigration issues efficiently and escape more complex matters when necessary.
Candidate Requirements
- Minimum 3-5 years of practical UAE PRO / Government Relations experience.
- Strong hands-on experience managing employment visas, work permits, Emirates IDs, medicals, labour documentation and visa cancellations.
- Practical working knowledge of MOHRE and GDRFA processes and platforms.
- Previous experience supporting a sizeable workforce, preferably including blue-collar, operational or site-based employees.
- Experience working across multiple companies or legal entities would be a strong advantage.
- Strong document-control skills with the ability to track large numbers of visa and employee-document expiry dates accurately.
- Good working knowledge of UAE employment and immigration procedures relevant to PRO activities.
- Strong organisational, follow-up and problem-solving skills.
- Clear English communication skills; Arabic language capability would be advantageous.
- High level of discretion and integrity when handling confidential employee and company information.
- Comfortable working in a fast-paced, project-driven environment where workforce mobilisation and government processing can be time-sensitive.
- Experience within construction, contracting, engineering, manufacturing, logistics, facilities management, events infrastructure or another labour-intensive environment would be particularly relevant.
Minimum 3-5 years of practical UAE PRO / Government Relations experience .Strong hands-on experience managing employment visas, work permits, Emirates IDs, medicals, labour documentation and visa cancellations .Practical working knowledge of MOHRE and GDRFA processes and platforms .Previous experience supporting a sizeable workforce, preferably including blue-collar, operational or site-based employees .Experience working across multiple companies or legal entities would be a strong advantage.Strong document-control skills with the ability to track large numbers of visa and employee-document expiry dates accurately.Good working knowledge of UAE employment and immigration procedures relevant to PRO activities.Strong organisational, follow-up and problem-solving skills.Clear English communication skills; Arabic language capability would be advantageous.High level of discretion and integrity when handling confidential employee and company information.Comfortable working in a fast-paced, project-driven environment where workforce mobilisation and government processing can be time-sensitive.Experience within construction, contracting, engineering, manufacturing, logistics, facilities management, events infrastructure or another labour-intensive environment would be particularly relevant.